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Read feedback from TalkTalk customers (www.TalkTalk.co.uk) to see how they feel about their service. Our survey pulls together reviews from thousands of customers to help you make the best decision.
| 2012 TalkTalk Broadband reviews will be available soon. |
Overall rating 2011 (2115 votes)
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Overall rating 2010 (709 votes)
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Our journalists have drawn a representative sample of 8 comments from the hundreds of customer reviews posted in our online survey, January 2010. Postive and negative reviews are shown exactly as they were written to help you make your own decision about TalkTalk.
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Positive reviews
Free broadband for 12 months after migrating and free connection - Jan 5, 2010 12:59 AM
Good quick customer support. Call centre based in the UK as opposed to India (BT) Very keen to help. - Jan 18, 2010 12:12 PM
Consistent, doesn't hang or disconnnect. - Jan 18, 2010 3:23 PM
Promised service is always delivered when and how it is described/agreed. - Jan 18, 2010 9:11 PM
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Negative reviews
I occasionally lose the internet, and it is a problem to get it on, but I manage. - Jan 18, 2010 12:28 PM
Difficult to contact sometmes. (long wait or give up. - Jan 18, 2010 3:08 PM
Sometimes at peak periods cannot even get onto the net and when eventually i do its really slow and the tech help could not even speak in good english aqnd was very rude. - Jan 18, 2010 5:02 PM
Return calls that are promised but never happen. - Jan 18, 2010 6:51 PM
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TalkTalk (www.TalkTalk.co.uk) offers a range of broadband packages with different speed and phone options. You can find details of the packages offered by TalkTalk below. Prices and packages are updated daily.
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Broadband + Phone - Essentials | 24Mb | 40GB | 12 months | £3.25 | Call TalkTalk on 0800 049 7843 |
| Broadband + Phone - Plus | 24Mb | Unlimited | 12 months | £7.25 | Call TalkTalk on 0800 049 7843 |