Broadband Reviews

O2 Broadband reviews

Read genuine O2 Broadband reviews (www.O2.co.uk) from O2 customers. We trust these will help you make an informed decision when choosing your next broadband provider.

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Overall rating (265 votes) 265 O2 Broadband customers rated their Internet provider 4 out of 5 in our 2010 Customer Satisfaction Survey. Our comparison service is independent and Ofcom approved. Click here for more information.

Reliability Download speeds Value for money Customer service Installation speed Clarity of billing

O2 Broadband reviews

Our journalists selected a representative sample of 8 O2 Broadband customer reviews posted January 2010 from our Customer Satisfaction Survey. Both good and bad, their reviews are shown as-is and are not edited.

Positive reviews The customer service. O2s customer service has always been brilliant. - Jan 4, 2010 6:44 PM Excellent service, great reliability and a slightly increased speed compared to my previous supplier. - Jan 5, 2010 1:30 PM Speed and bandwidth are excellent even at peak times. - Jan 18, 2010 6:17 PM Customer service is outstanding and line speed is consistently fast. - Jan 20, 2010 7:11 PM

Negative reviews The speed. It's about half what I was sold. Still fast at 9Mb but not 20Mb as i was sold. - Jan 4, 2010 6:44 PM One problem is during the course of an evening the connection goes down,roughly every two hours. - Jan 4, 2010 7:51 PM Connection breaks down quite often. - Jan 18, 2010 2:30 PM Very little technical experience or knowledge of the job. - Jan 19, 2010 8:58 AM

O2 Broadband packages

In 2006, O2 (www.O2.co.uk) launched a range of broadband products available to everyone, with additional discounts for O2 mobile phone and iPhone customers. O2 was voted 'Best Overall Provider' in our 2009 Broadband Customer Satisfaction Survey, with particularly high satisfaction levels for reliability, value for money and the quality of its customer service.

Visit www.O2.co.uk to switch online within minutes. Details of O2's broadband packages can be found below - simply click ‘Go’ in order to get more information about any package.