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Broadband switching guides

Find out how to switch your broadband provider.

Our expert journalists have compiled a number of guides on how to switch your broadband provider to get the best deal.

Guides to switching broadband provider

Switch from a LLU broadband provider

Ofcom, the telecommunications industry watchdog, introduced new legislation to make it easier for broadband customers to switch provider and take advantage of new, better deals. However, for the million plus LLU customers, this legislation hasn’t changed much.

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Ofcom migration processes

As new types of technology emerge in the broadband market, the switching process is becoming more complicated. Use our guide to find out whether you need to do a cease and re-provide, if you can use the letter facilitation process or if you just need a standard MAC code.

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Switch broadband provider - 10 Tips

Whether you’ve had poor service, an unreliable connection or are just tired of paying too much for your internet, switching broadband provider can save you money and get you a better service.

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Common switching problems solved

Switching your broadband provider can get you a faster internet connection, a better service and save you money - which is why hundreds of thousands of people switch every year.

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