About Broadbandchoices.co.uk

Contact us

Please choose who you need to contact from the following options:

I’m looking to switch or buy broadband

I have a question for your customer service team

I don’t know the phone number for my service provider

I have a business development or partnership enquiry

I’m in the media and want to contact your press office

Please note that we are not an Internet Service Provider, if you are trying to get in touch with your broadband provider please find their contact details in our list of broadband providers below.

I’m looking to switch or buy broadband

If you are looking to purchase broadband or switch providers we can help you to find the best deal. The best way to contact us for this is by facebook or twitter.

If you don’t have a social media account you can get in touch with our customer service team by using our online help desk.

PLEASE NOTE: WE ARE NOT AN INTERNET SERVICE PROVIDER.
If you have any questions relating to your current, or new, broadband service provider or if you are experiencing technical difficulties then you must contact your provider as we will not be in a position to help with your enquiry.

I have a question for your customer service team

If you have a question regarding the price or speed of your broadband we would love to hear from you. You can contact our customer service team on facebook.

If you don’t have a facebook account you can get in touch with our customer service team by using our online help desk.

PLEASE NOTE: WE ARE NOT AN INTERNET SERVICE PROVIDER.
If you have any questions relating to your current, or new, broadband service provider or if you are experiencing technical difficulties then you must contact your provider as we will not be in a position to help with your enquiry.

I don’t know the phone number for my service provider

Here is a list of our most popular broadband providers so that you can get help more quickly if you call them directly:

• AOL Broadband - 0844 499 5555 / (www.aolbroadband.co.uk)
• BT - 0800 111 4567 / (www.bt.com)
• Eclipse - 0800 156 0516
• O2 - 0800 230 0202 / (www.o2.co.uk)
• Orange - 0844 873 8586 / (www.orange.co.uk)
• Plusnet - 0800 694 0016
• Primus Saver - 0800 036 3839
• Sky - 08442 410 515 / (www.sky.com)
• TalkTalk - 0870 444 1820 / (www.talktalk.co.uk)
• Tiscali - now owned by TalkTalk - 0871 222 3311 / (www.tiscali.co.uk)
• Virgin Media - 0845 454 1111 / (www.virginmedia.com)

Broadbandchoices.co.uk customer queries

If you have a question for the Broadbandchoices.co.uk team about our website or service, or you want advice about switching broadband providers, call - 0844 804 2430.

I’m in the media and want to contact your press office

We welcome the opportunity to comment or provide data to the media on a variety of industry issues, including: broadband, home phone, digital TV, VOIP, the future of telecommunications, Internet security and online child safety.

You can contact our media relations team on:

• 020 7400 7403 (Office hours)
• 07585 792 975 (Out of office hours)

Please find more information at our Press office

I have a business development or partnership enquiry

Broadbandchoices.co.uk has a focused partnership team offering the highest standard white labelled comparison products and services for broadband, phone and digital TV. To find out more you can contact us via the following methods:

Phone: 020 7400 6228

E-mail: sales@broadbandchoices.co.uk

By Post: You can also write to us at the following address:

Consumerchoices.co.uk
Third Floor,
High Holborn House,
52-54 High Holborn,
London,
WC1V 6RL

By Fax: 020 7400 6249 (UK mainland only. national call charges apply)

Please note Broadbandchoices.co.uk is NOT A SERVICE PROVIDER.
If you have any questions relating to your current, or new, broadband, phone or energy service provider then you must contact them directly as we will not be in a position to help with your enquiry.