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Broadband Reviews
UKOnline Broadband reviews
Read genuine UKOnline reviews given by UKOnline customers. Use the advice of other customers to help you make the best decision when choosing whether to get UKOnline (www.ukonline.co.uk).
Overall rating (21 votes)
21 UKOnline Broadband customers rated their ISP 3.5 in our 2010 Customer Satisfaction Survey. Our survey is one you can trust, as our service is independent and approved by Ofcom. Click here for survey details. |
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UKOnline Broadband reviews
Our journalists selected a representative sample of 8 UKOnline customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive comments
Doesn't drop off too often. I am talking about the internet service. Also, download is unlimited. - Jan 18, 2010 4:56 PM
Enquiries to customer service have always been responded to very quickly, efficiently and politely. - Jan 18, 2010 7:51 PM
The technical service is first class. - Jan 18, 2010 8:41 PM
Free 24/7 support. - Jan 19, 2010 8:31 AM
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Negative comments
The speed it supposed to be 8 meg but i get 1.5 meg to 2 meg. Disgusting. - Jan 18, 2010 3:50 PM
I would like to have the download speed to be a bit more quicker as it takes too long to even download music as well as video. - Jan 18, 2010 4:56 PM
SLOW SPEED AND NOT UPGRADEABLE. - Jan 18, 2010 10:21 PM
NO WEEK-END SERVICE. - Jan 19, 2010 2:09 PM
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UKOnline Broadband packages
UKOnline offers a choice of three packages with speeds ranging from up to 8Mb to up to 16Mb. The company has been around since 1994 but was bought in 2005 by Sky. Whilst the company publicies its professional business broadband they also offer broadband to home users.
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