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Plusnet Broadband reviews
Read Plusnet broadband reviews (www.Plus.net) from our survey of Plusnet customers. We trust these will help you make an informed decision when choosing your next broadband provider.
Overall rating (114 votes)
114 Plusnet Broadband customers rated their Internet provider 3.5 out of 5 in our 2010 Broadband Customer Satisfaction Survey. Our comparison service is independent and Ofcom approved. Click here for more information. |
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Plusnet Broadband reviews
Our journalists selected a representative sample of 8 Plusnet customer reviews posted January 2010 from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive reviews
When I wanted to leave to go wireless, they provided me with a wireless router, a free month and a direct number to help set up the router. - Jan 4, 2010 6:24 PM
The service is 100 % from supply of broadband to customer service. - Jan 18, 2010 2:20 PM
Very few technical problems arise. - Jan 18, 2010 8:48 PM
The whole service is excellent, online management, changes, billing, value all first class. - Jan 18, 2010 4:55 PM
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Negative reviews
They change their pricing without telling me. Also, when I first signed up, it was for unlimited download, but they keep changing that as well. - Jan 4, 2010 6:24 PM
Lack of clarity about the service provided - it was not clear that their pricing was on a completely different basis to our previous provider (Orange). - Jan 18, 2010 3:58 PM
Speed is not great at the best of times and can completely grind to a halt. - Jan 19, 2010 1:17 AM
Differential pricing for where you live relative to low cost exchanges etc. - Jan 25, 2010 8:12 PM
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Plusnet packages
Visit www.Plus.net for Plus.net broadband packages, or compare deals with our table. Plusnet won the prestigious Best Consumer ISP award at the 2008 ISPA awards and also topped our own customer satisfaction survey in March 2008. Press GO to find out more.
Broadband and phone bundles
| Supplier | Speed (up to) | Usage limit | Call rates | Contract length | Monthly charge | |||
|---|---|---|---|---|---|---|---|---|
| Plusnet Value + Talk Evening & Weekend 20Mb | 20Mb | 10GB | Day 5.25p Evening Free Weekend Free | 12 months | £6.49 for 3 months | Call PlusNet on 0800 694 0016 | ||
| Plusnet - Value + Talk Evening & Weekend 20Mb | 20Mb | 10GB | Day 5.25p Evening Free Weekend Free | 12 months | £6.49 | Call PlusNet on 0800 694 0016 |
Broadband-only packages
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Plusnet - Extra | 8.2Mb | 60GB | 12 months | £6.49 | Call PlusNet on 0800 694 0016 |
| Plusnet - Value | 20Mb | 10GB | 12 months | £6.49 | Call PlusNet on 0800 694 0016 |