Broadband Providers

Post Office Broadband

The Post Office (www.PostOffice.co.uk) entered the broadband market in 2007 becoming the first provider to accept cash payments for its broadband service. Read the full Post Office Broadband review

Post Office Broadband packages

Supplier	Package details	Speed (up to)	1st year cost	Monthly charge	Download limit	Go
	Broadband Standard	8Mb	£187.32	£15.61	5GB
	Broadband Extra	8Mb	£246.00	£20.50	unlimited
	Broadband Standard + Home Phone	8Mb	£246.00	£20.50	5GB
	Broadband Extra + Home Phone	8Mb	£299.40	£24.95	unlimited

About Post Office Broadband

The Post Office offers a range of broadband packages that can be bundled with home phone calls and inclusive line rental.

Soon after launching, the Post Office took innovative steps to become the first broadband provider to allow customers to pay their bills in cash. Customers can pay for their service over the counter at any one of the Post Office’s local branches, making fast internet accessible to vulnerable groups across the UK.

Alan Cook, managing director of the Post Office, said: “Until now, some significant groups in society have missed out on all the internet has to offer purely because broadband is perceived as a complicated luxury.”

The Post Office Broadband service

The Post Office currently offers two standalone broadband packages, one with a 5GB monthly download allowance, the other with “unlimited broadband” downloads, subject to a fair usage policy.

Both packages come with speeds of up to 8Mb and can bundled with the Post Office’s home phone service - which comes with free evening and weekend calls to UK landlines as well as inclusive weekend calls to UK mobiles and 40 international destinations. Line rental is also included - so no need to pay BT.

Both packages are subject to a 12 month contract.

Post Office Broadband benefits

The Post Office’s broadband service offers a unique budgeting tool - it accepts over-the-counter cash payments. Although customers who choose to pay in cash must pay a £1 surcharge on their bills, people who need to budget carefully and don’t want, or can’t have, direct debits from their bank accounts, will still find this a great way of getting broadband.

All customers also get a free modem or wireless router, as well as five email addresses and 50MB of webspace, free security software and access to UK-based customer services.

Post Office Broadband awards & accreditations

There are currently no published awards for the Post Office Broadband service.

Our expert’s verdict

Michael Phillips, BroadbandChoices.co.uk product director, said: “The Post Office attracts customers with its known and trusted brand, and a high quality of service.

“It’s great for anyone who can’t afford to have their bills paid via direct debit, and being able to pay over the counter in branches has made broadband far more accessible for many people.

“Its UK-based customer service is also a very attractive feature, and for the existing Post Office Home Phone customers, the broadband service will be an easy add-on.

However, the Post Office doesn’t offer the cheapest packages - especially the standalone plans where line rental must be paid on top - and customers could easily find cheaper broadband and home phone bundles from ISPs like Plusnet Broadband (www.Plus.net) and TalkTalk Broadband (www.TalkTalk.co.uk).