Background - Launching in 2007, the Post Office (www.postoffice.co.uk) became the first provider to accept cash payments for its broadband service and customers can now pay over the counter at any one of its 14,500 local branches. It also offers a home phone service, with over 400,000 customers allowing customers to bundle their broadband with home phone and inclusive line rental. More information on Post Office broadband.
Awards - There are no published awards for the Post Office broadband service.
Suitability - The Post Office’s broadband isn’t the most competitive on the market, but its decision to set itself apart from cheap and “free” broadband suppliers, with a trustworthy, reliable service and UK-based technical support makes it a good choice for technophobes and internet newcomers alike.
It is also a great choice for anyone not in a position to pay their bills by direct debit. The option to pay over the counter allows vulnerable groups to budget better and have more control over their bills.
Our verdict - The Post Office is a trusted brand, and takes care to ensure that its customers are taken care of. With bundles including free evening and weekend calls and line rental, and free hardware and UK-based technical support, the Post Office is a good choice for anyone less than confident on the net.
However, more capable people who won’t need as much technical support will find these packages too expensive compared to much of the broadband market.
More information on Post Office Broadband. | 
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