BT broadband

ByKelvin Goodson
BT logo

BT has come a long way since the days of "it's good to talk" - it's now the biggest broadband provider in the UK, and it’s also making waves when it comes to TV. Read on to find out everything you need to know about BT Broadband, BT Infinity, BT TV and BT Sport.

BT in our Customer Satisfaction Awards

BT - Winner - broadbandchoices Awards 2013

Video: Why choose BT?

BT Broadband and Unlimited Broadband

BT ( has upgraded its broadband so that 90% of households in the UK can now get minimum download speeds of up to 16Mb from BT.

BT Broadband packages come with two different monthly usage limits - 10GB or totally unlimited. The latter isn't subject to traffic management, so if you opt for that your broadband will never be slowed down, no matter what you're doing online

BT Sport comes free with all BT Broadband packages, allowing you to watch Barclays Premier League football and much more online and on your mobile. All packages include a BT Home Hub 4 too.

BT has a broadband checker tool which lets you see what speeds BT offers in your area before you sign up for a package simply by entering your postcode or phone number. 

BT broadband and phone deals

Broadband + Weekend Calls Unlimited Broadband + Weekend Calls Unlimited Infinity 2 + Weekend Calls
Monthly cost £5.00 1st year cost: £66.95 Monthly cost £5.00 1st year cost: £66.95 Monthly cost £20.00 1st year cost: £246.95
Up To 17 Mb Up To 17 Mb Up To 76 Mb
Weekend calls inc. Weekend calls inc. Weekend calls inc.

Already with BT? To see if you can get in on these deals, call 0800 434 6052.

BT Infinity

BT Infinity is BT's fibre optic broadband. There are three BT Infinity packages available, which all come with BT Sport online and on your mobile and include a BT Home Hub 5.

BT Infinity 1 offers download speeds of up to 38Mb, upload speeds of up to 2Mb and has a 20GB monthly usage limit. Unlimited BT Infinity 1 has the same download speeds, but offers upload speeds of up to 9.5Mb and totally unlimited usage.

Unlimited BT Infinity 2 offers download speeds of up to 76Mb, upload speeds of up to 19Mb and totally unlimited usage.

Fibre optic broadband is now available to around 85% of the UK, and the government, in conjunction with local authorities and BT, aim to get it to 95% by 2017, so if you can't get BT Infinity yet, you could be able to soon.

BT Infinity deals

Unlimited Infinity 2 + Weekend Calls
Monthly cost £20.00 1st year cost: £246.95
Up To 76 Mb
Weekend calls inc.

Got BT Broadband? You can upgrade to BT Infinity by calling 0800 434 6052.

Ultrafast BT Infinity

BT also offers ultrafast BT Infinity, which is faster than regular BT Infinity because it uses fibre-to-the-home (FTTH) rather than fibre-to-the cabinet (FTTC) technology. However, this means it's not available to anywhere near as many homes as regular Infinity and costs a lot more.

Unlimited BT Infinity 3 offers download speeds of up to 200Mb and Unlimited BT Infinity 4 up to 300Mb. Both packages are totally unlimited.


BT is mainly known for broadband and phone, but it's now focusing on TV in the form of BT TV, which can be added to its broadband and phone packages for £5 a month.

BT TV is based on YouView, so it allows you to pause, rewind and record live TV as well as catch-up on what you've missed from the last seven days by scrolling back through the on-screen programme guide.

BT Sport comes free with all BT TV and BT Infinity packages. You can also get Sky Sports 1 and Sky Sports 2 as long as you live in an area where BT Infinity is available, although you'll get a BT Vision+ box rather than a YouView+ box if want them due to squabbling between BT and Sky.

You can also add all 11 Sky Movies channels to BT TV if you have BT Infinity - you can get Sky Movies on-demand only if you have BT Broadband. You can also add a bunch of other extra channels in the form of bolt ons and rent films to watch on-demand from BT Box Office.

BT TV deals

TV Essentials + Unlimited Broadband and Weekend Calls TV Entertainment + Unlimited Infinity 2 Broadband and Weekend Calls
Monthly cost £10.00 1st year cost: £161.95 Monthly cost £25.00 (for 6 months) 1st year cost: £356.65
Up To 17 Mb Up To 76 Mb
Weekend calls inc. Weekend calls inc.
Channels 77 Channels 98

Call 0800 434 6052 to add BT TV to an exisiting BT Broadband or BT Infinity package.

BT broadband benefits

As well as the BT Home Hub and BT Sport. BT broadband comes with a bunch of other extras. For a start you get free, unlimited use of BT Wi-Fi, the largest public Wi-Fi network in the UK. There are over five million BT Wi-Fi hotspots across the country and a further seven million hotspots around the world.

All BT Broadband packages also come with BT SmartTalk, BT Parental Controls, so you can prevent youngsters viewing anything not appropriate for them online, and BT Cloud, so you can store photos, videos, music and documents online and access them from anywhere.

BT broadband and TV offers

BT regularly has special offers on that will give you money off or something extra for nothing. To see the latest offers, head to our BT offers page.

BT awards and accreditations

broadbandchoices Customer Satisfaction Awards 2013 - Quality of Router and Wi-Fi hotspots winner; highly commended for Online Security Features, Quality and Reliability and Speed of Activation 

broadbandchoices Customer Satisfaction Awards 2012 - Additional Customer Benefits, Online Security Features and Quality of Router winner; highly commended for Customer Service and Overall Satisfaction  

broadbandchoices Customer Satisfaction Awards 2011 - Customer Service winner

broadbandchoices Customer Satisfaction Awards 2010 - Highly commended for Customer Service/Technical Support, Quality and Reliability, Speed and Speed of Service Activation

To find out what people with BT Broadband think of it, check out our BT broadband reviews.

Our expert's verdict on BT broadband

Michael Phillips, broadbandchoices managing director, said: "BT is never going to be the cheapest broadband provider, but it does offer a host of extras that add to its value and make it a good family broadband provider.

"BT Sport is a game-changer - offering free live sports, including Barclays Premier League football, to anyone who signs up to a BT Broadband package."

Click here for the latest BT deals

Topics: BT Providers

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