BT deals

Why choose BT?

  • Truly unlimited broadband
  • Reliable router with the BT Home Hub
  • FREE BT Sport
  • Great value call plans

Online exclusive:Unlimited Broadband + Calls

£5.00a month for 12 months*then £18.00 a month thereafter + £17.99 a month line rental

Online exclusive: £50 Sainsbury's Gift card!
  • FREE BT Sport via online app
  • Up to 17Mb download speed
  • 5GB cloud storage

BT explained: is the biggest provider the best?

BT ( is the provider that does it all. Standard broadband? Check. Superfast fibre? Check. Subscription TV and exclusive live sports, including Premier League and Champions League matches? Check and check. Available almost everywhere? Big check. It’s no surprise then that it’s the biggest broadband provider in the UK.

Of course, that doesn’t necessarily mean it’s the best for you. In this guide, we’ll look at what you can get from BT, what we think are its strengths and weaknesses, and what BT’s own customers think of the provider.

Why BT?

What does BT do?

BT Broadband

When it comes to broadband, BT is all things to all people. It has one of the broadest selections of broadband packages around, offering everything from affordable packages with 10GB or 20GB usage limits - a good choice for light users who only want email and browse the web - to truly unlimited packages that let you download as much as you like - great for people who stream a lot of TV and movies online. You get online storage and BT Sport thrown in for no extra cost too.

Click here for more on BT Broadband

BT Infinity

Fibre’s a big step up from standard broadband, offering faster download and upload speeds, and more reliability. It’s a sensible choice for families and shared houses, or just people who use the web extensively for watching movies and TV, downloading music, gaming, video calls and more.

BT sells its fibre optic broadband as BT Infinity, and offers a choice between speeds of up to 38Mb - with a 20GB usage limit or truly unlimited - or up to 76Mb - truly unlimited-only. Typical contracts are 18 months long, although 12-month deals are available.

Click here for more on BT Infinity


BT TV is based around YouView, which lets you pause, rewind and record Freeview channels, and access lots of on-demand TV. It’s all very nicely integrated - for example, if you miss an episode of your favourite show, you can simply scroll back to it in the interactive guide and start watching it on the relevant catch-up service. BT Sport is included, naturally, and you can also add extra channels like Sky Sports. You can even get Netflix if you want.

You have three basic options. TV Starter gives you a YouView box with no recording function - though you can still pause and rewind.

Entertainment Plus comes with a YouView+ box, and more than 80 channels, including premium channels like Fox, MTV, the Discovery Channel, and Comedy Central.

Finally, the Entertainment Ultra HD package includes all the channels of the Entertainment Plus option, but also includes more HD and kids' channels. It comes with a 1TB Ultra HD YouView box, which supports BT Sport Ultra HD. A noticeable improvement on standard high-definition, Ultra HD offers exceptional image sharpness, but you will need an Ultra HD television to watch it.

BT TV is only available with BT broadband. It’s cheaper than Sky and Virgin Media TV, although it has fewer channels and features. Check out our complete guide to BT TV channels for the full lowdown.

Click here for more about BT TV

BT Phone

Although with some BT broadband packages you pay for calls as you make them, most come with a call plan. The cheapest option is Unlimited Weekend Calls, which let you call UK landlines for free on Saturdays and Sundays. You can also choose an Evening & Weekends - inclusive landline calls on weekends and between 7pm and 7am on weekdays - or Unlimited Anytime Calls - inclusive landline calls… erm, anytime.

Click here for more about BT Phone

BT Mobile

In February 2015, BT bought EE for a massive £12.5billion. It uses the network to offer three different sim-only plans, which give you a choice between 500MB, 2GB or 20GB of data, as well as unlimited texts, and inclusive minutes to landlines and mobiles.

All BT Mobile plans are 4G - which means you get mobile internet up to five times faster than you get with 3G plans - and lots of extras, including the BT Sport app, free BT Wi-Fi hotspot access, and more. Plus if you have BT broadband, you get a discount on your monthly mobile phone bill.

Click here for more about BT Mobile

BT Business

Whether you’re setting up your own business or a home office, BT Business might be a better choice than home broadband. BT Business packages are primarily aimed at small and medium-sized businesses, and range from 10GB usage limits - suitable for sole traders - to superfast unlimited options - good for an office. You can also get leased lines, statics IP addresses and more.

Click here for more about BT Business

What’s good about BT?

  • Widest availability of all UK providers
  • Has arguably the broadest choice of packages - there’s an option to suit most types of user
  • Truly unlimited packages with no fair usage policies or traffic management - perfect for heavy users or anyone who wants peace of mind they can use the web as much as they like
  • BT Infinity is great for families and shared houses where lots of people use the internet at the same time
  • Online storage and BT Home Hub router included with all packages
  • More affordable TV than Sky or Virgin Media
  • Lots of extras for TV, including more channels and on-demand box sets and movies
  • Full BT Sport suite, including BT Sport Europe and Champions League coverage free with all TV packages
  • BT Sport Lite included with all packages - watch Premier League football, Aviva Premiership rugby, MotoGP and more online and via mobile app
  • The Champions League is exclusive to BT Sport
  • Sky Sports available with TV Entertainment packages
  • Affordable and simple to understand mobile phone plans
  • Widest 4G network coverage in the UK
  • Discounts on mobile phone plans for existing BT customers
  • Mobile plans come with lots of extras, including the BT Sport app

What’s bad about BT?

  • BT Infinity isn’t available everywhere - use our postcode checker to see if you can get it in
  • Broadband typically more expensive than other providers
  • Most expensive line rental in the UK
  • BT TV has fewer channels and features than Sky or Virgin Media
  • Champions League not included with BT broadband-only packages. Requires £5 monthly subscription.
  • While BT Infinity is plenty nippy, it isn’t the fastest broadband available in the UK
  • Can't get a mobile phone with BT Mobile - plans are sim-only
  • 4G not available everywhere in the UK
  • No pay as you go mobile plans
  • Those student adverts

Click here to compare the latest BT deals

BT reviews

In our last Customer Satisfaction Awards, BT customers were largely positive about the provider. They rated BT highly for quality and reliability, activation speed and commended the BT Home Hub router. However, they were more critical when it came to value for money and the speed of its broadband.

For more information about what real customers think of BT, check out our reviews page.

Switching to BT

  1. - 1 -Compare

    Compare the BT deals that are available in your area.

  2. - 2 -Choose

    Select the package which meets your requirements

  3. - 3 -Sign Up

    Click the link to sign up!

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Frequently Asked Questions

  1. What do I need to get BT broadband?
    All you need is a BT phone line. If you haven’t got one, you can compare new line deals with us. If you’re getting a new line installed on its own, it will usually cost you £40 if you order online or £130 if you order by telephone, but if you get it with BT broadband or BT TV it’s free.
  2. How fast is BT broadband?
    BT has broadband packages that offers download speeds of up to 16Mb and fibre optic broadband packages that offer speeds of up to 38Mb and up to 76Mb. However, these speeds are based on what 10% of BT broadband customers get, so there’s no guarantee you’ll get similar speeds.
  3. Which BT broadband package should I get?
    Basically, it all comes down to how much you use the internet and what you use it for. If you only go online for a couple of hours a day tops to check your email and Facebook and do a bit of shopping, then a package with an up to speed of 16Mb and 10GB monthly usage allowance will do you fine. If, on the other hand, you live in a house full of people who are constantly catching up on Match Of The Day on BBC iPlayer, downloading films to put on their iPad, video calling friends in Australia and playing Xbox games online, then a totally unlimited BT Infinity package would be just the job.
  4. Why do I have to pay line rental to get BT broadband?
    While you may have long ago replaced making calls on your landline with making calls on your mobile, you’ll still have to pay line rental to get BT broadband. This is because both regular broadband and fibre optic broadband is delivered using the telephone network. All BT broadband packages have weekend calls - those made to numbers starting with 01, 02 or 03 - excluding those in the Channel Islands - and to 0845 and 0870 numbers between midnight Friday and midnight Sunday - included.
  5. Can I keep my email address if I switch to BT broadband?
    If your email address is the one your current provider gave you with your broadband package, rather than one from a specialist email service like Gmail or Outlook - formerly Hotmail - unfortunately we can’t say for sure whether you’d be able to keep it if you switch to BT. This is because most providers don’t have a hard and fast line on it, but generally the chances are you’ll lose your email address when you switch - whether it’s immediately or some time afterwards. Your best bet is to ask your current provider and then set up an alternative email if necessary.
  6. How do I get BT Sport?
    You get BT Sport free online and on your mobile with all BT broadband packages. Simply be signing up to one, you'll be able to watch all three BT Sport channels - BT Sport 1, BT Sport 2 and ESPN - online via or on your smartphone or tablet using the BT Sport app. If you get BT TV with BT Infinity, you'll get all three channels on your telly and in high-definition (HD), as well as online and on the go, for free.
  7. Can I get Sky Sports with BT TV?
    ndeed you can, which, together with BT Sport, would allow you could watch 154 Barclays Premier League matches each season - roughly one-fifth of those played - live from the comfort of your own living room. To get Sky Sports with BT TV you’ll need BT Infinity. You’ll get a BT Vision+ box rather than a YouView from BT box due to a barney with Sky, so you’ll be able to pause, rewind and record live TV and watch stuff on-demand as with YouView, but won’t get catch-up TV from BBC iPlayer and what not.