Eclipse broadband
Eclipse Broadband offers a mixture of broadband packages including regular broadband, fibre broadband, bonded DSL and business leased lines offering a wide range of connection speeds.
Read the full Eclipse Broadband review
About Eclipse Broadband
Eclipse was launched in 1995 as a dial-up internet service. It offered its first broadband packages in 2001, and became the first provider to offer a service simple enough to be installed at home without the need of an engineer. In 2002, Eclipse became the first provider to offer online ordering.
Eclipse is a business focused Internet Service Provider (ISP) with over 16,000 small and medium sized businesses using their services. However they also offer home broadband via a range of packages.
Eclipse says the fact that 70 per cent of its sales come through recommendation rather than advertising is testimony to its dedication to customer service - the provider's call centre is UK based and they aim to answer all calls within 90 seconds. They say their technical support staff are "some of the best experts in the industry". You can find out more about how Eclipse customers rated their broadband service on our Eclipse broadband review.
The Eclipse Broadband service
Eclipse offers three home broadband packages, with speeds of up to 16Mb. Home Lite, Home Select and Home Pro each come with a set monthly download allowance of 2GB, 50GB or a massive 100GB plus free, unmetered usage from 11pm-9am, respectively.
Eclipse also offers a range of home fibre packages. These offer minimum guaranteed speeds of 12Mb, with monthly usage limits of 10GB, 20GB, 50GB, 100GB or unlimited downloads, depending on the package you choose.
Each package can also be optimised towards your personal needs using your online account.
Customers on the top two packages also have the choice of either a one month or 12-month contract when they sign up.
It's also possible to sign up for Eclipse broadband alongside call plans and line rental as part of a home bundle. With these bundles you can choose 20GB, 50GB or unlimited monthly download limits.
Eclipse Broadband benefits
Each of Eclipse's broadband packages offer personalised traffic controlling, allowing you to set priorities for the type of traffic you are generating so if "gaming" is set as a higher priority than "P2P", gaming data will take priority when both are being used at the same time.
Eclipse Broadband can also come with a free static IP address is requested, UK-based customer support and free virus and spam protection.
The provider also offers domain names, web hosting and eStores - perfect for small businesses broadband users and home offices.
Eclipse Broadband awards & accreditations
- Which? Recommended Broadband Provider 2012
- Highly Commended, Best Channel ISP - Comms National Awards 2012
Our expert's verdict
Michael Phillips, BroadbandChoices.co.uk managing director, said: "Eclipse has worked hard for its good reputation and it has won a multitude of awards for its broadband and customer service. It offers good value broadband packages with reliable connections and high customer service standards.
"As well as being a reliable home broadband provider, Eclipse is a great choice for small businesses and home office workers, with a wide range of added extras such as static IP addresses and free webspace."
