Post Office

Why choose Post Office?

  • Pay your bills in your local branch
  • Up to 5 email addresses for you and your family
  • Free security software - keeping your family safe online
  • Great value broadband and calls deals

Post Office:Broadband Premium + Calls

Freefor 12 months*then £8 per month thereafter, plus £15.00 a month line rental

12 months free!
  • Free for 12 months!
  • Free weekend calls
  • Up to 5 free email addresses

Post Office broadband - what can I get?

The Post Office is no longer just somewhere to mail your letters. Times have changed since the Penny Black was around, and the organisation now offers broadband and home phone packages with some of the best value line rental in the country.

Its deals are simple and straightforward, with only three to choose from, and there are pay-as-you-go mobile plans available too. Read on for a closer look at what our favourite delivery service has to offer.

What can I get from Post Office?

Broadband and home phone

There are three simple packages available from the Post Office:

  • HomePhone - Post Office’s imaginatively named line rental, which includes weekend calls to UK landlines.
  • HomePhone and Broadband Essential - Line rental and basic broadband, with up to 17Mb download speeds and a 10GB per month download limit. Perfect if you only use the internet for a bit of browsing and email, but anything else will eat up your download limit pretty quickly.
  • HomePhone and Broadband Premium - Line rental and broadband with up to 17Mb download speeds, but with unlimited downloads. You can browse and download as much as you want, but if lots of people are connected at once - or if you’re doing a heavy task, like online gaming or streaming HD video - you may struggle to get reliable speeds.

Line rental on all three packages comes with inclusive weekend calls - though you can upgrade it to include anytime calls. There are also options to add mobile minutes, anytime international calls to 40 top countries, and calling features. Call barring, caller display, withhold number, and voicemail are included free of charge anyway, but others, such as call divert and voicemail plus, carry an extra monthly fee. You can also nominate 10 UK numbers as your ‘Loved Ones’ and get discounted calls whenever you phone them.

Post Office broadband comes with up to five free email addresses, and the HomePhone and Broadband Premium package even comes with Post Office Internet Security Software. This includes firewall, anti-virus protection, and parental controls, to help keep your connection safe.

Post Office manages web traffic, which means you’ll always have a stable connection but it may slow at peak times - particularly if you’re doing certain tasks, such as file sharing.

To find out what broadband and home phone packages you can get in your area, use our postcode checker and take a look at your options.


Post Office also offers mobile deals, in the form of a pay-as-you-go SIM. It’s a MVNO (mobile virtual network operator) that piggybacks on EE’s network, so you’ll get fantastic coverage across the UK, including 3G - though there are no 4G plans available. Still, you can get great value in the form of 30-day bundles of calls, texts, and data that can auto-renew, or Double Top-Up on your first top-up each month.

What’s good about Post Office?

  • Very affordable packages, with its line rental among the cheapest available in the UK
  • Packages are simple and easy to understand
  • HomePhone and Broadband Premium package comes with Post Office Internet Security Software, so your computer will be protected from malware
  • Options for cheaper calls to favourite numbers, mobiles, and international destinations
  • Mobile uses EE’s network, meaning very good coverage
  • Fairly wide availability - but always use our postcode checker to see if it’s available where you are

What’s bad about Post Office?

  • Doesn’t offer fibre optic broadband, so you won’t get download speeds above 17Mb
  • Broadband Essential has only a 10GB per month download limit, which may be limiting for some users
  • No broadband-only packages, only ones that include line rental too
  • Not as many calling features on home phone as some providers
  • Post Office manages web traffic, so your connection may slow at peak times
  • Pay-as-you-go SIMs are the only mobile deal available, and there’s no 4G
  • Not really any extras, like the cloud storage or mobile apps offered by other providers such as Sky and TalkTalk
  • No TV

Switching to Post Office

  1. - 1 -Compare

    Enter your postcode to find Post Office deals in your area

  2. - 2 -Choose

    Pick a package that meets your needs and your budget

  3. - 3 -Sign Up

    Click through to Post Office and you can seal the deal in seconds

Check Post Office deals in your area now

Frequently Asked Questions

  1. How do I switch broadband provider?
    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you. The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.
  2. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. While switching times vary depending on the type of package, it shouldn’t usually take more than 14 days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.
  3. Why do I have to pay line rental?
    Even if you never use your home phone to make calls, you still need a phone line to receive your broadband connection. This is true of virtually all broadband providers, so paying line rental is pretty much unavoidable. Virgin Media is the only widely available broadband you can get without taking a phone line as well.
  4. Will bundling save me money?
    The great thing about bundling your services i.e. getting two or more of your home communications services from the same provider, is that it can potentially make your life both easier AND cheaper. Certain bundles can mean savings of more than £400 when compared with certain separate deals. Plus, you will only have to deal with one supplier rather than getting two or three separate bills each month, and even worse, having to contact several different call centres if you have problems with your services.

    However, think carefully before you bundle. If you don’t plan on using one of the services then unless having it is cheaper than not, it’s not worth getting.
  5. Can I keep my phone number?
    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you'll need to get a new number.