Sky broadband

ByKelvin Goodson
Sky broadband

Sky broadband is best known for its digital TV packages, but it also offers broadband and home phone packages - ranging from free broadband to one of the UK’s few truly unlimited packages. Call Sky on 0844 241 1407 to switch.

In this guide:

Video: Why choose Sky
About Sky broadband
Free Sky broadband
Truly unlimited Sky broadband
Fibre optic Sky broadband
Sky broadband benefits

 

Video: Why choose sky

 

Sky broadband in the broadbandchoices.co.uk Customer Satisfaction Awards 2013

Sky broadband awards

  

Sky phone number

Call Sky on 0844 241 1407 to switch, or call 08442 414 141 if you are an existing customer.

 

About Sky broadband

Sky (www.Sky.com) offers two ADSL broadband packages that can be combined with Sky's satellite TV service, Sky TV, and its home phone service, Sky Talk. The Broadband Lite and Broadband Unlimited packages offer download speeds of up to 17Mb, and the Broadband Connect package, for those living outside the Sky broadband network, offers speeds of up to 8Mb broadband.

Sky's broadband network is available to 82% of the UK's population, increasing to 90% by June 2015.

You can get broadband from Sky without signing up to Sky TV, although only with the Unlimited package. You must pay Sky line rental of £14.50 per month on all Sky broadband package, but you might be able to save money by bundling Sky broadband with a Sky Talk calls package.

Featured deals

Sky
Sky
Sky
Sky
Broadband Unlimited + Talk Weekends (Existing Sky TV Customers) Broadband Unlimited + Talk Anytime UK Fibre Unlimited + Talk Weekends Fibre Unlimited + Talk Anytime UK
Monthly cost £3.75 (for 12 months) 1st year cost: £51.95 Monthly cost £10.00 (for 12 months) 1st year cost: £126.95 Monthly cost £10.00 (for 6 months) 1st year cost: £186.95 Monthly cost £15.00 (for 6 months) 1st year cost: £246.95
Up To 17 Mb Up To 17 Mb Up To 38 Mb Up To 38 Mb
Weekend calls inc. Day, eve & wknd calls inc. Weekend calls inc. Day, eve & wknd calls inc.
Go
Call Sky on 0808 163 1093
Go
Call Sky on 0808 163 1093
Go
Call Sky on 0808 163 1093
Go
Call Sky on 0808 163 1093

 

Sky free broadband

The Broadband Lite package is essentially free broadband for those with Sky TV and Sky Talk, and it has a monthly download allowance of 2GB. If you are an occasional internet user this is a great way to save money on broadband. However, a 2GB allowance is fairly low, so this package won't be suitable for anyone who likes to stream TV, watch movies or play games online.

Truly unlimited broadband

On the other hand, the Sky Broadband Unlimited package is one of the UK's only truly unlimited broadband packages, with no fair usage policy or traffic management. It is perfect if you really want to make the most of the internet as there is no risk of excess charges or throttling of your bandwidth due to intensive online activities such as downloading high-definition films or playing multiplayer online games.

 

Sky fibre optic broadband

In April 2012, Sky launched its first fibre optic broadband packages. Sky Fibre Unlimited and Sky Fibre Unlimited Pro offer speeds of up to 38Mb and up to 76Mb - three and six times the average UK broadband speed.

Sky fibre Unlimited is currently available to 30% of the UK's population, but as the service uses the BT (www.BT.com) fibre broadband network, coverage will increase as BT expands its network. As with Sky Broadband Unlimited, Sky Fibre Unlimited and Sky Fibre Unlimited Pro offer truly unlimited downloads, with no usage caps and no traffic management at peak times.

Sky Fibre Unlimited Pro is currently only available to new customers and existing ones not already on Sky Broadband Unlimited or Sky Fibre Unlimited. However, Sky says it is working on making Sky Fibre Unlimited Pro available to Sky Broadband Unlimited and Sky Fibre Unlimited customers too.

Sky broadband fixed IP

At present Sky only assign dynamic IP addresses - an identifying code for your computer that changes each time you access the internet. If you run a website from your computer, want to operate a gaming server or to access your computer remotely, you will need a fixed IP. In this case you may need to consider a different provider such as BE broadband.

Sky broadband benefits

Sky is perhaps best known for its satellite TV service. However, its range of broadband packages includes a "free broadband" package, one of the UK's few truly unlimited broadband packages and a range of fibre broadband options.

Certain Sky broadband packages give customers unlimited wireless broadband access at thousands of hotspots in bars, cafes, restaurants and train stations across the country at no extra cost via Sky WiFi.

 

Sky is also one of only two providers, the other one being TalkTalk, with a 'network level' filtering system. Sky Broadband Shield is available at no extra cost, and promises to block adult websites unsuitable for children on any device that connects to the router.

 

For detailed customer reviews of Sky broadband check out our Sky broadband customer reviews.

Broadband, phone and TV

Sky
Sky
Sky
Sky
The Original + Broadband Lite + Talk Weekends The Original + Broadband Lite + Talk Anytime UK The Original + Broadband Unlimited + Talk Weekends The Original + Broadband Unlimited + Talk Anytime UK
Monthly cost £16.13 (for 12 months) 1st year cost: £150.51 Monthly cost £21.13 (for 12 months) 1st year cost: £210.51 Monthly cost £19.88 (for 12 months) 1st year cost: £195.51 Monthly cost £24.88 (for 12 months) 1st year cost: £255.51
Up To 17 Mb Up To 17 Mb Up To 17 Mb Up To 17 Mb
Weekend calls inc. Day, eve & wknd calls inc. Weekend calls inc. Day, eve & wknd calls inc.
Channels 307 Channels 307 Channels 307 Channels 307
Go
Call Sky on 0808 163 1093
Go
Call Sky on 0808 163 1093
Go
Call Sky on 0808 163 1093
Go
Call Sky on 0808 163 1093

Sky broadband awards and accreditations

Our expert's verdict

Michael Phillips, broadbandchoices managing director, said: "The flexibility offered by Sky's broadband-only option means that it now appeals to many new customers who want a fast, reliable and truly unlimited package, without having to sign-up for digital TV as well.

"Having said that, it is also a great choice if you're looking to bundle your broadband with other services, and Sky offers the UK's biggest selection of high-definition channels with its digital TV service and HD Pack."

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