Read genuine AOL Broadband reviews from AOL customers. Use the advice of other customers to help you make the best decision when choosing whether to get AOL Broadband.
What their customers say
Our journalists selected a representative sample of AOL
Broadband customer reviews from our Customer Satisfaction Survey
2012. Their reviews are shown as-is and are not edited. Both good
and bad, we trust they will help you make an informed decision. You
can see the reviews at the bottom of the page.
AOL Broadband packages
AOL has been offering internet services for over a decade.
It is known as a family-friendly internet service provider (ISP),
it includes parental controls and anti-virus software with its
broadband. AOL offers broadband speeds of "up to" 24Mb, but does
not yet have a fibre option available in its range.
You can find information on the packages offered by AOL below,
simply click the 'Go' button for more details on any of the
packages. You can also get more details on AOL products at www.aol.co.uk.
Customer quotes taken from our 2013 survey
"Fail to offer special rates for existing customers. "
"Very good service. "
"I have been with and remained with AOL for more than 14 years... and have no reason to change."
"Utterly reliable. "
"AOL's homepage used to be unstable - seems better now - and for a long time I could not access my monthly bill information because AOL did not send any e-mail link and I could not remember the web address (it is NOT accessible from the homepage - something about which I am DEEPLY dissatisfied). "
"Disconnections can be annoying. "
"Poor customer service. "