BE Broadband reviews

BE Broadband reviews

BE Broadband customer reviews from our 2011 Customer Satisfaction Survey before you buy. Use the advice of other customers to help you make the best decision when choosing whether to get BE Broadband.

What their customers say


Our journalists selected a representative sample
BE Broadband customer reviews from our
Customer Satisfaction Survey. Their reviews are shown as-is and are
not edited. Both good and bad, we trust they will help you make an
informed decision.


BE Broadband packages


BE (www.bethere.co.uk) Broadband is one
of the fastest broadband providers in the UK with download speeds
up to 16Mb. BE broadband's Pro package is especially popular with
gamers due to its fast upload speeds and the option for a static IP
address.

BE Broadband excelled in the 2011 Broadbandchoices.co.uk
Customer Satisfaction Survey taking the top spot in an impressive
five out of six categories, including Value for money and Quality
and reliability, as well as the Overall Winner's title.

Details of broadband packages offered by BE can be found in
their provider guide or visit www.bethere.co.uk to switch
online in minutes.

2011 Overall 4 stars

(104 customer votes)

2011 reliability 4.5 stars

2011 download speeds 4 stars

2011 value for money 4.5 stars

2011 customer service 4.5 stars

2011 installation speed 4.5 stars

2011 clarity of billing 4 stars

Customer quotes taken from our 2013 survey

"The customer service is amazing. Their support tickets are answered promptly and the forums are always active."

"I have found Be Unlimited extremely reliable. They warn well in advance of any work that is likely to interrupt the service."

"Administration is all online and easy to manage."

"Speed. And the free modem."

"The internet works perfectly when fixed to the line, but not so reliable when surfing wirelesslu."

"Tech support - offshore telecentre."

"I'm supposed to be getting up to 8mb but actual speed is 1.7mb and I'm still having to pay full monthly charge."

"Loose connection for several minutes a few times a day every couple of weeks occasionally. "



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