Read reviews and opinions about Eclipse broadband from Eclipse customers. Use this information to make an informed decision when choosing your next broadband provider.
What their customers say
Our journalists selected a representative sample
Broadband customer reviews from our Customer Satisfaction Survey
2012. Their reviews are shown as-is and are not edited. Both good
and bad, we trust they will help you make an informed decision.
Check them out below.
Eclipse Broadband packages
Eclipse has a long history as a UK based internet
offering their first dial-up service in 1995 and becoming the first
provider to offer broadband without the need of an engineer for
Eclipse focuses on providing broadband solutions to small
businesses. As well as broadband connections, it offers web
hosting, backup and eCommerce.
In 2012, Eclipse Internet won its third Which? recommendation -
receiving praise for its all round customer experience.
Customer quotes taken from our 2013 survey
"Eclipse have been excellent - always. The one thing is that as services develop the danger is you become frozen on an old tariff. I'm away of this and while I know we pay probably a little bit more the service is really good so i'm not bothered too much. "
"execllent service from Eclipse I dont have a router from my service supplier. "
"Eclipse give customer service second to none. They are extremely helpful and prompt. "
"The internet speed is awful and I feel I should not have to pay the same charges as a customer with faster speeds. Also getting BT to acknowledge and do something about the speed is impossible.No one seems to take ownership or care that in our area the speed is 2 on a good day 1.5 other days. "
"I have under half a mega bite which in this day and age is useless. I am about 3 miles from my nearest exchange. I live in a large village and they are all in the same boat. Our broadband is always going off it is useless but because we don't live near a big city no one wants to know!!! "