Read Plusnet broadband reviews from our survey of Plusnet customers. We trust these will help you make an informed decision when choosing your next broadband provider.
What their customers say
Our journalists selected a representative sample of Plusnet
customer reviews posted January 2012 from our Customer Satisfaction
Survey. Their reviews are shown as-is and are not edited. Both good
and bad, we trust they will help you make an informed decision.
Visit www.Plus.net for Plus.net broadband
packages, or find out more about their packages in our provider guide.
Plusnet is part of the BT group and is known for offering low
cost broadband packages.
Plusnet was a finalist for the Best Consumer Fixed Broadband
award at the prestigious 2011 ISPA awards and was highly commended
in all seven categories in the Broadbandchoices.co.uk Customer
Satisfaction Awards 2011 for bundled providers.
Customer quotes taken from our 2013 survey
"Exceptionally good customer services and communications. "
"Good access to help via phone and online question and answer. "
"Very helpfull (& English) HelpDesk & support. "
"very straight forward to set up, got it at 1st attempt. "
"It's much better value for money and loads faster than my old provider "
"Since changing I have nothing but praise for PlusNet, even though they are part of BT I get to talk to someone in this country should any problems arise. "
"Very Helpful and very good service, much improved on my previous ISP Talk Talk which had lost all sense of Customer Service by the time I left, having been with them for a number of years. "