Read feedback from TalkTalk customers to see how they feel about their service. Our survey pulls together reviews from thousands of customers to help you make the best decision.
What their customers say
Our journalists have drawn a representative sample comments from the hundreds of customer reviews posted for our Customer Satisfaction Awards 2012. Postive and negative reviews are shown exactly as they were written to help you make your own decision about TalkTalk. Check out the comments below.
TalkTalk broadband packages
TalkTalk (www.TalkTalk.co.uk) offers a range of broadband packages with different speed and phone options. You can find details of the packages offered by TalkTalk below. Prices and packages are updated daily.TalkTalk claims its free HomeSafe security service makes its home broadband packages the safest in the UK. As well as standard security features, it also offers: Kids Safe, which lets you block websites you think are unsafe or unsuitable for your children or teenagers; and Homework Time, which allows you to set a time during the day to block your children from accessing social networking and games websites, either 7 days a week or Monday to Friday.
TalkTalk also offer a digital TV service too. With
TalkTalk's TV, Broadband and phone subscription you will get a free
YouView TV box which allows unlimited access to seven
day catch up with BBC iPlayer, ITV Player, 4oD and Demand 5.
You can also pause and record 74 Freeview channels - including some
in amazing HD, and get unlimited access to 4,000 shows and box sets
- with some of the best shows from the US & UK. If you are a
sports fan or movie buff, you can also add on Sky Sports and Sky
Movies boosts (with only a one month minimum commitment so no
costly annual subscription).
User reviews for TalkTalk from the broadbandchoices.co.uk Customer Satisfaction Survey carried out in June 2012