Tesco Broadband reviews

Tesco Broadband reviews

Read genuine reviews of Tesco Broadband written by Tesco customers. Use the experience of others to help make the best decision when choosing your next broadband provider.

What their customers say

Our journalists selected a representative sample of Tesco Broadband customer reviews from our Customer Satisfaction Awards 2012. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision. Check out the comments below.

About Tesco Broadband

Tesco offers a broadband connection alongside their groceries and other products. It comes with unlimited downloads and up to 14Mb connection speeds. You can choose to bundle this with home phone evening and weekend calls or anytime calls, or take it as a broadband only option.


A 30-day rolling contract is available, though you would have to
pay a set up fee for this option.

Tesco offers great value broadband and you can even earn
clubcard points for every £1 spent of broadband.

2012 Overall 3 stars

(33 customer votes)

2012 quality and reliability 3 stars

2012 speed 2.5 stars

2012 customer service/technical support 3.5 stars

2012 service was activated 3.5 stars

2012 value for money 3.5 stars

2012 clarity of pricing and billing 3.5 stars

2012 quality of router provided 3 stars

2012 additional customer benefits 2.5 stars

2012 online security features 3 stars

Customer quotes taken from our 2013 survey

"Everything is running well so far. "

"Speed recently increased - really good! "

"They are good if you contact them via phone call. They are easy to understand and eager to help with any problems. "

"Afraid I'm seriously considering switching as much better deals available elsewhere. "

"Persistant problems from initial set up. Broadband extremely slow, taking up to 3min 45sec to connect. Need to switch off router and restart to get a connection. "

"Bad customer service."



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