Our review of Virgin Media is based on results from our Customer Satisfaction Survey. The stars represent average ratings from Virgin Media customers - so you know it's information you can trust...
How good is Virgin Media broadband?
User reviews for Virgin Media from the Customer Satisfaction Survey carried out in July 2013.
Customer comments about Virgin Media
Virgin Media Broadband packages
As the UK's largest cable broadband provider Virgin Media (www.VirginMedia.com)
consistently comes out top in Ofcom speed tests, delivering
broadband speeds at least 85-100% of those advertised. It
offers a range of package speeds from up to 10Mb to
So, it's no surprise that Virgin Media was highly commended in the Speed category of the Broadbandchoices.co.uk Customer satisfaction awards, and it also got good reviews for Quality and Reliability, and Speed of Activation, and was highly commended in the Overall Winners category.
Virgin Media is also the only UK provider to offer 'quad play', with customers able to create a unique bundle of broadband, TV, phone and mobile phone products.
To compare Virgin against ISPs in your area, run a
postcode search with our Ofcom-accredited price
Visit www.VirginMedia.com to build your own broadband bundle, or compare deals with our table. Our prices and package details are checked daily across a broad range of providers.