Virgin Media Customer Reviews
Read genuine Virgin Media Broadband reviews from Virgin Media customers. We trust their experiences will help you make an informed decision when considering whether to switch to Virgin. If you would like to talk to a Virgin Media representative please call 0808 189 0514
What their customers say
Our journalists selected a representative sample of Virgin Media
Broadband customer reviews posted in our Customer
Satisfaction
Awards 2012. Their reviews are shown as-is and are not edited.
Both
good and bad, we trust they will help you make an informed
decision. Check out the comments below.
Virgin Media Broadband packages
As the UK's largest cable broadband provider Virgin Media (www.VirginMedia.com)
consistently
comes out top in Ofcom speed tests, delivering broadband speeds
at
least 85-100% of those advertised. It offers a range of
package
speeds from up to 10Mb to 100Mb.
So, it's no surprise that Virgin Media was highly commended
in
the Speed category of the
Broadbandchoices.co.uk customer
satisfaction awards 2011, and it also got good reviews for
Quality
and Reliability, and Speed of Activation, and was highly
commended
in the Overall Winners category.
Virgin Media is also the only UK provider to offer 'quad
play',
with customers able to create a unique bundle of broadband,
TV,
phone and mobile phone products.
To compare Virgin against ISPs in your area, run
a postcode
search with our Ofcom-accredited price comparison
calculator.
Visit www.VirginMedia.com to build
your own broadband bundle, or compare deals with our table.
Our
prices and package details are checked daily across a broad
range
of providers.
Customer quotes taken from our 2013 survey
"Constantly great provider. "
"No problems whatsoever. "
"Virgin Media Rocks!!! "
"Excellent service, good value for money. "
"Hopeless customer service. "
"I would just like it to be faster. "
"The new updated home hub is offering very poor speeds. "
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