Read genuine Waitrose Broadband reviews from Waitrose customers. Waitrose Broadband is no longer available to new customers. New customers will be offered a connection by John Lewis Broadband instead. Waitrose broadband customers can upgrade to John Lewis Broadband by visiting the Waitrose website.
John Lewis Broadband offers broadband packages with speeds of
to 16Mb. Unlike some other providers who charge some customers more
depending on their postcode, John Lewis Broadband claims to charge
customers the same price regardless of where they live.
Our journalists selected a representative sample of Waitrose Broadband customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
About Waitrose Broadband
Waitrose has now switched over to John Lewis Broadband. All
existing Waitrose broadband customers can upgrade to John Lewis
Broadband via the Waitrose website.
Customer quotes taken from our 2013 survey
"Overall reliability has been good, follow up on technical problems is generally good. "
"The excellent technical support."
"The helpline is very good compared to BT and Sky, prompt, polite and usually correct the problem."
"Has been extremely reliable and efficient for several years, gives excess profit to charity."
"I do think my internet is slow and also not competitively priced. "
"Broadband speed seems to vary a lot."
"High price for the internet service thats being provided."
"Is rather expensive now prices have dropped, but worth it for excellent service."