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Sky Launches Phone, Broadband And Digital TV Bundle
(19-01-07) - Sky has launched a bundle to rival BT’s new digital TV service and the upcoming relaunch of ntl:Telewest as Virgin Media. Visit www.sky.com for more information. Or read our review of Sky Broadband
Their new “Surf, Speak, See” package offers customers up to 8Mb broadband, telephony and Sky TV for an eye-catching £26 a month, offering free evening and weekend calls as well as some of Sky’s most popular TV channels including Sky One, National Geographic and MTV.
James Murdoch, Sky’s Chief Executive, said: “Our aim is to bring together TV, broadband and telephony in a way that challenges the established players and raises the bar for quality and value.”
However, Sky is marketing their package as being available to 70 per cent of the UK, but currently only half of their customers can get the deal, as their broadband is subject to local loop unbundling. Sky hopes to have reached the rest of their customer base by July this year, but need to be careful not to end up with the kind of problems initially faced by TalkTalk – long waits for connection and the ensuing customer service issues.
And while the £26 monthly fee is competitive, you still have to, albeit grudgingly, pay £11 a month to BT for your phone line, bringing your telecommunications total up to £37. There’s also a £20 connection fee.
Chris Eagle, BroadbandChoices Commercial Manager, said: “The Sky bundles are simple, which is refreshing in the communications market place. However, they must ensure that customers do not have to wait more than a couple of weeks to switch these enticing packages. Customers could do without another TalkTalk scenario”
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