There are lots of ways to get your telly in the UK - we’ve got satellite dishes, internet-based TV, and the good old TV aerials. And then there’s cable…
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My broadband price has gone up. Can I cancel my contract?
So you took out a broadband contract promising to pay your bill every month, when one day you get a letter through the post saying that you’ll now be…
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Virgin Media Hub 3.0 - the complete guide
Super Hubs are sooooo 2015. These days, when you get broadband from Virgin Media, you’ll get a far more advanced - and cooler-sounding - Hub 3.0 router thrown in…
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What's wireless broadband?
Lots of us may be switching to superfast fibre optic internet, but some people are choosing another high-tech option to get online: wireless broadband.
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Confusion and line rental - why the ASA’s simplifying broadband prices
“81% of participants couldn’t correctly calculate the total cost of a broadband contract.” We spoke to the Advertising Standards Agency to find out exactly why it’s put its foot…
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No more line rental - here’s how broadband pricing is changing
Let’s face it - broadband advertising can be confusing. A combination of line rental, broadband price, set-up fees and contract lengths all conspire to create ads where it’s very…
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What is contention ratio? - broadbandchoices explains
A lot of things can affect how fast your broadband is - like the wiring in your home, what kind of router you have, or what’s available in your…
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How do we get our broadband availability data?
Want to know where we get the information about what packages and speeds are available in each area? Here’s an explanation.
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How to choose a broadband provider and package
Thinking of switching broadband? You're in the right place - we take you through some of the things to think about when choosing a package, and tell you how…
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