Spending more than you need on your broadband package? Here’s everything you need to know to trim your outgoings, including how to get the most value from your current package, when to switch, and how to find the best deals
Chances are, if you’ve been with the same provider for a long time, you’re almost certainly paying too much for your broadband.
That’s borne out by studies that show that customers pay on average 20% more for broadband when they’re out of contract, than they would if they’d just taken out their package.
Fortunately, there are a number of ways to save money on your broadband package. Read on as we share our top money-saving tips.
Talk to your supplier
First, speak to your current provider. If you’ve been with them for a while, chances are the package you have now probably isn’t fit for purpose.
That means you’re effectively paying a premium price for a speedy service you don’t really need. So ask them to measure your current usage, and suggest a more suitable package.
Avoid data caps
Data caps might sound helpful. But if you go over your data allowance, you could end up paying more than you can afford after all.
To avoid this, think about how you use the internet right now. For example, if you live in a large household where several people use the internet at once, it might be cheaper for you to get unlimited broadband, as you won’t have to worry about exceeding your data limit.
On the other hand, if you rarely use the internet, and you live alone, a data cap might be the best option for you. This is why it’s important to contact your provider to find out which package you’re on right now, and what your data allowance is currently.
Think about what you need
Most major UK broadband providers offer inclusive calls at evenings and weekends, but charge for line rental. And although you might find a package without line rental, your options will be limited.
With Virgin Media, for example, you don’t need a landline because it’s the only major provider in the UK that doesn’t deliver broadband using BT’s copper-wire infrastructure.
That said, to offset the cost of the line rental, you might end up paying more for the broadband package itself. So think about how much you use your phone, and whether it would be worth paying for line rental.
Check how you pay
If you pay via direct debt, some providers may charge slightly less for your broadband. Discounts vary, but the typical saving is around £5 per month.
Moreover, you can usually save money by paying upfront for your broadband, too. Although, the catch is you’ll need to have a lump sum to hand.
Bundle your packages
Bundling your TV, phone broadband together could actually save you money.
So, if you’re currently paying for TV, phone and broadband with different providers – and you’re sure you need all those services – think about getting a bundle from a single supplier instead. You might just save some money.
Okay, so you’ve tried everything. Perhaps now is the time to consider switching providers. Which just happens to be what Broadbandchoices is good at.
Our broadband deals
*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
What are my options when it comes to switching?
There are two ways you can switch. First, tell your current provider who your new provider is, and they will contact your them to cancel.
But, if your provider doesn’t use an Openreach line – the same line used by BT – you’ll need to contact your existing network yourself to tell them you want to leave.
If you change your mind, you have 14 days to cancel before the start of your new contract.
To find a new provider, simply enter your postcode into our postcode checker to see what’s available in your area, and filter the results to what you’re looking for.