Disputes with your broadband, phone and TV provider can be difficult, time-consuming and stressful. However, a little organisation and a lot of patience can go a long way towards ensuring problems are dealt with quickly and to your satisfaction.
So you took out a broadband contract promising to pay your bill every month, when one day you get a letter through the post saying that you’ll now be paying even more per month. That’s not fair!
It’s important to know what your rights are when it comes to your broadband service - especially if you’re unhappy with your provider - but it’s no good if they’re written in confusing legal-speak. Luckily, we’ve taken a look and made it simple and straightforward for you.
If you find yourself baffled by broadband jargon, don’t worry - we’re here to help. With our unique Jargon Buster we'll explain the nitty-gritty in plain language anybody will be able to understand. Read on to learn your broadband ABCs…
Need help getting your student pad kitted out with a TV or broadband package? At a loss when you look through all the deals around? Well you’re in luck as we’re here to help!
If you are using our send us your bill service you can read the full terms and conditions below...
Did you know that we can help you find a better deal on your broadband or TV? Just send us your latest bill and we'll send you a choice of great packages that suit your needs.
Broadband is simply a fast internet service, and the way that the vast majority of UK homes now access the web. You'll be charged a monthly feee and your home will stay connected 24 hours a day...
Broadband delivers a fast internet connection through an ADSL line, fibre optic cable, mobile signal or satellite. Here we explain the different types of broadband and help you decide which is best for you...
When setting up broadband or switching provider, you may be told that you have a 'tag' or a 'marker' on your ADSL line.
If you run a small business or just want to access office files from home, you’ll want to get the most you can from your broadband connection.
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