Primus Saver is dead, long live Fuel Broadband!

Budget broadband and phone provider Primus Saver has changed its name and is now called Fuel Broadband. Get all the details about the here, including what it means if you’re a customer.

It's time to wave goodbye to Primus Saver and say hello to Fuel Broadband.

New Call Telecom, the company behind broadband and home phone provider Primus Saver, best known for its simple, low-cost packages, has decided to rebrand. It's ditched the name Primus Saver in favour of a newer, dare we say more macho moniker - Fuel Broadband.

Despite the new name, the provider will share the same basic approach as Primus Saver - flexible broadband and phone packages that favour simplicity and value over bells and whistles.

To that end, rather than selling multiple complicated bundles, you choose from a selection of basic options and then add other services to suit your needs. This approach is designed to make choosing a package more straightforward.

But what if you're an existing customer? What will change if you signed up to a Primus Saver package before the name change? Well… not much really. You should have received a letter informing you of the name change, but outside of a slightly different look to your online account, the services you receive stay be the same.

Nigel Eastwood, CEO of Fuel Broadband, said: "Our customers and their needs are at the heart of what we do. Fuel Broadband has been born out of our many conversations with those customers and it is clear they value simplicity and transparency in their choice of broadband supplier."

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