BT announces price increases from 3 July 2016

BT is increasing the price of its broadband and line rental, with the rises coming into effect on 3 July. The company has announced that copper and fibre optic broadband customers will see bills increase by between 5 and 7%.

BT's line rental, which is currently £17.99 a month, will go up by £1 a month to £18.99. Naturally, that charge applies to all customers taking phone or broadband from BT. In addition, the Unlimited Anytime Calls will increase in price from £7.96 to £8.40 a month.

Broadband prices are also increasing. Those with BT internet through the phone line will pay £2 more per month, so the standard BT Broadband package will cost £15 a month and unlimited £20 (excluding line rental).

BT Infinity fibre optic broadband customers will also pay more - as much as £3 per month, depending on the package. BT says that Infinity 1 customers would see their package download speed increase from up to 38Mb to up to 52Mb to make up for the rise.

Finally, BT Sport is getting more expensive for broadband customers. The full pack will cost £1 more a month, but is still included at no extra cost for those who take a TV package.

John Petter, the chief executive of BT Consumer, said: "We realise that customers never welcome price rises, but we have again ensured that low-income customers avoid increases.

"And we continue to highlight money-saving options for all customers, including those who just want a great value package of a line and calls, such as Home Phone Saver 2019.

"But we know that customers also want great service and to be protected from nuisance calls. That's why we have invested to be able to promise that we'll answer 80% of our customers' calls in the UK by the end of this year.

"And we will also be launching a comprehensive defence against nuisance calls that will divert up to 25 million unwanted calls a week before they ever bother BT customers."

Source: Daily Telegraph

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