Line rental price increases "massively outstripping inflation"

Fed up paying for a landline when you don’t have a home phone? You’re not alone. Millions of people across the UK are being forced to stump up for increasing line rental fees despite using their mobile phones for all their calls.

Virgin Media is the latest operator to announce a hike in line rental fees last week. The firm announced on Friday that prices would rise by an average of 5.9% from 1 February 2015. The new changes will affect phone and Big Bundle users.

Such increases are becoming a common trend. In fact, according to our own figures, landline fees have soared by almost 50% during the last five years. That means consumers are now paying an inflation-busting £65.86 more than they were in 2009.

broadbandchoices' telecoms expert Dominic Baliszewski said: "Customers are justified in asking why their line rental bill has soared over the past five years, massively outstripping inflation."

"The situation is not helped when line rental (which is an essential component for the majority of fixed-line broadband services) is charged separately from broadband packages, confusing customers even more."

BT, Sky and TalkTalk have already announced above inflation price rises for current customers. Virgin says its latest hike is necessary if it is to continue delivering, "the best entertainment packages and unbeatable superfast broadband."

The provider's line rental costs will set customers back a pound more a month from next year - a 6.25% rise. Customers paying upfront using the Line Rental Saver will also pay an additional £20 a year, a rise of 13.9%.

Source: The Mirror

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