Virgin Media to raise broadband and phone prices

As of 1 November, Virgin Media’s broadband and home phone prices are set to increase as part of the provider’s usual annual price changes. Basic line rental will increase by about £1 per month, while broadband packages and bundles will add an extra £3-4.

New monthly prices will be:

  • Basic broadband - £33.25
  • Broadband and phone - £40.48
  • Big Easy - £45.48
  • Big Bang - £55.98
  • Big Kahuna - £76.48

Specifically, line rental and basic home phone will rise from £17.99 per month to £19.00 per month. And line rental saver - which lets you pay upfront for a year's worth of line rental at a reduced rate - will increase from £184 per year to £196, the equivalent of £16.33 per month.

Virgin Media reviews its prices every year so the change comes as no surprise - especially as the provider has spent the last year improving its network, expanding out to more areas of the country, and coping with larger data usage from its customers than ever before.

Virgin Media's MD of consumer, George McNeil, explained: "Customers are doing more online than ever before - data usage continues to grow by 60% every year. At Virgin Media our customers are getting more: faster broadband, an upgraded TV service including a greater choice of box sets and the only place where you can watch all the live footballing action from both Sky and BT Sport in a single package.

"We do everything we can to keep prices competitive while striking the balance with investing in more of what our customers want."

The price rise will hit on 1 November 2016, but customers will start getting letters informing them of the changes any time now. If you'd rather not pay the new price, Ofcom rules that you have the right to cancel your contract with no penalty fee as long as you do so within 30 days of being notified of the changes.

Source: Guardian

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