World of Warcraft has become the latest high-profile online multiplayer game to suffer server issues after subscribers were subjected to long waits and crashes following the release of new expansion pack Warlord of Draenor.
The pack, which went on sale last Thursday, was supposed to pit World of Warcraft players against a union of orc clans, known as the Iron Horde, but many were pitted against obstruction instead as they struggled to get into the game.
This is an orc. We think.
World of Warcraft developer Blizzard is aware of this and has already published several blog posts about how they plan to fix things. However, one of the solutions used at the weekend caused servers in Europe to be unavailable for over five hours as hardware was upgraded.
Piers Harding-Rolls, head of games at business information company IHS, expressed surprise at the balls up, as Blizzard has a lot of experience of delivering online game, with World of Warcraft celebrating its 10th anniversary this month.
A spokesperson for Blizzard said: "While the majority of our players are able to play, we're very sorry that many are stuck in queues before they're able to get in, due to a combination of demand and the mitigating measures we've taken."
"We've been working around the clock to upgrade hardware as well as implement further software solutions so that we can reduce the queues to get in, and we've already seen considerable improvement."
Gamers have had a rough time of it this year, with titles such as Sony's Driveclub and Microsoft's Halo: The Master Chief Collection beset by major server problems when they were launched.
Source: BBC News
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