Sky – Broadband Essential: Package details

Features

Inclusive Sky Hub router £9.95 router delivery charge applies
Enjoy unlimited Sky Wi-Fi at no extra cost Get online at over 20,000 locations
Truly unlimited broadband usage
Pay as you go calls No call plan included. Only pay for the calls you make.
Free Activation
Free hardware
18 month contract

Special Offers

Totally Unlimited Broadband!

Sky Broadband Shield included!

Cost

£20.00 p/m for 18 months

£9.95 setup costs

£369.95 total contract cost

18 month contract

0800 759 1469

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Mon to Sun 8am-10pm

Package Details

Calling Costs and landline features for this package

Calls to national landlines

Call Types:	Daytime Any calls made between Monday and Friday, 07:00 to 18:59	Evening Any calls made between Monday and Friday, 19:00 to 06:59	Weekend Any calls made between Saturday 00:00 - Sunday 23:59
Local	14.65p	14.65p	14.65p
Rest of UK	14.65p	14.65p	14.65p
0845 numbers	13.00p	13.00p	13.00p
0870 numbers	13.00p	13.00p	13.00p

Calls to national mobiles

Call Types:	Daytime Any calls made between Monday and Friday, 07:00 to 18:59	Evening Any calls made between Monday and Friday, 19:00 to 06:59	Weekend Any calls made between Saturday 00:00 - Sunday 23:59

Calls to international landlines

Call Types:	Daytime Any calls made between Monday and Friday, 07:00 to 18:59	Evening Any calls made between Monday and Friday, 19:00 to 07:00	Weekend Any calls made between Saturday 00:00 - Sunday 23:59

Calls to international mobiles

Call Types:	Daytime Any calls made between Monday and Friday, 07:00 to 18:59	Evening Any calls made between Monday and Friday, 19:00 to 07:00	Weekend Any calls made between Saturday 00:00 - Sunday 23:59

Additional information

There is a minimum call charge of 22.00p for calls to mobiles, 22.00p for international calls and 22.00p for all other calls not included in your package.
Where “-“ is displayed, there is no difference between daytime and evening call rates at the weekend.

Billing Options

Bill type	Cost
Paper billing You will receive your bills in the post. Having your bills sent by post will incur a £1 administration charge for each bill issued.	£3.00 per month
Online billing You will manage your account online and receive your bills via e-mail	Free
Itemised billing	Free

Why do billing options matter?

Billing options let you choose how your bill is presented. An itemised bill shows the cost of individual calls you've made. Paper bills by post can sometimes cost extra, so online billing may save you money.

Optional landline features

Landline feature	Cost
1471 Get the number of the last person who called	FREE
Anonymous caller reject Stop calls from withheld or anonymous numbers	£4.00 per month
Answer 1571 Listen and manage your voicemail messages	£2.00 per month
Call divert Choose to have calls diverted to another number anywhere	£2.50 per month
Call waiting Tells you when someone is trying to get through to you	£2.50 per month
Caller display See who is calling you before you answer	FREE
Ring back Automatic call back from an engaged number or 38.5p per use	£2.50 per month
Three way calling Chat with two friends at the same time	£2.50 per month
Withhold number Stop your number from showing to those you are calling	FREE
Reminder call Set up an incoming call to remind yourself about birthdays, appointments and meetings	£2.50 per month
Last caller barring Bar incoming calls from the last number. Block up to 10 numbers in your phone. Free with Sky Talk Shield	£3.35 per month

What are landline features?

Landline features are optional extras usually costing a few pounds each per month. They let you do more with your phone than make and receive calls. For example, you might want to block certain types of number, or be able to have a three-way chat.

page last updated 19/07/2019

Broadband

Speeds

Download 11 Mb (average)

Average download speeds are based on the speed that at least 50% of customers get at peak time. Remember that this is a rough guide - you may see higher or lower speeds than those listed here.

Upload 819 Kb (average)

Average upload speeds are based on the speed that at least 50% of customers get at peak time. The faster the upload speed, the quicker it will be to do things like send emails and post photos / videos to the web.

Other Details

Usage Details Truly Unlimited

"Truly unlimited" broadband is perfect for heavy downloaders, student households or families sharing their connection because it does not apply either a fair usage policy or traffic management. This lets you download as much as you want, whenever you want, with your broadband speed acting as the only restricting factor. Some packages offer "unlimited broadband" without a fair usage policy but with traffic management to make sure that very heavy downloaders do not affect your connection at peak times.

Excess Usage & Traffic Management

Truly unlimited broadband does not apply either a fair usage policy or traffic management, allowing you to download as much as you want, whenever you want, with your broadband speed acting as the only restricting factor.

Costs

Monthly package cost

Months 1-18 £20.00

Up-front cost

Hardware: £0.00

Activation: £0.00

Delivery: £9.95

Total cost

Total first year cost: £249.95

Total contract cost: £369.95

*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.