Plusnet - Unlimited Broadband >>

Special offers

Unlimited Monthly Usage

Unlimited Monthly Usage

Plusnet Safe Guard

Plusnet Safe Guard

365 days a year support

365 days a year support


Package Features


Special offers

Unlimited Monthly Usage

Unlimited Monthly Usage

Plusnet Safe Guard

Plusnet Safe Guard

365 days a year support

365 days a year support


How your costs are calculated

Months 1-18 £19.99
Setup costs £10.00
Hardware Free
Activation £10.00
Delivery Free
First year cost £249.88First year cost includes all set up, installation and equipment fees, as well as your monthly service
Total contract cost £369.82Total contract cost includes all set up, installation and equipment fees, as well as your monthly service


Want more from Plusnet?

Upgrade to Fibre

    Unlimited monthly usage
    Up to 38Mb
    UK-based customer support
    For an extra

    £5.00

    per month
      Unlimited monthly usage
      Up to 38Mb
      UK-based customer support
      For an extra

      £5.00

      per month

      Speeds

      Up to 17 Mb

      Download

      This is an 'up to' speed.

      Up to 1 Mb

      Upload

      This speed related to how quickly you can upload files.

      Usage Details

      Unlimited

      "Unlimited broadband" lets you download as much as you like and is perfect for heavy users or families sharing a connection. However, these packages are usually accompanied by a fair usage policy or traffic management system that can slow you down at peak times or if you exceed your fair usage allowance, though this usually only affects a very small number of customers, say providers.

      Excess usage

      If the network becomes exceptionally busy Plusnet prioritises traffic as follows: It gives absolute priority to VoIP (such as Skype) and gaming; medium priority to browsing, email, video and audio streaming, FTP, and download servers; and low priority to peer-to-peer downloads and software updates.



      Phone Breakdown


      DaytimeAny calls made between Monday and Friday, 07:00 to 19:00 EveningAny calls made between Monday and Friday, 19:00 to 07:00 WeekendAny calls made between Friday 00:00 - Monday 00:00
      Local 12.54p 12.54p 12.54p
      Rest of UK 12.54p 12.54p 12.54p
      0845 numbers 9.58p 9.58p 9.58p
      0870 numbers 9.58p 9.58p 9.58p
      3 Mobile 12.54p 12.54p 12.54p
      O2 12.54p 12.54p 12.54p
      EE 12.54p 12.54p 12.54p
      Tesco 12.54p 12.54p 12.54p
      Virgin Mobile 12.54p 12.54p 12.54p
      Vodafone 12.54p 12.54p 12.54p
      DaytimeAny calls made between Monday and Sunday, 07:00 to 19:00 EveningAny calls made between Monday and Sunday, 19:00 to 07:00 WeekendAny calls made between Friday 00:00 - Sunday 00:00
      Australia 35.20p 15.40p 15.40p
      Belgium 26.80p 15.40p 15.40p
      Canada 22.00p 14.30p 14.30p
      China 32.50p 29.50p 29.50p
      Denmark 28.90p 15.40p 15.40p
      France 26.80p 15.40p 15.40p
      Germany 26.80p 15.40p 15.40p
      Greece 19.00p 14.30p 14.30p
      India 36.60p 32.10p 32.10p
      Ireland 21.00p 14.50p 14.50p
      Italy 32.00p 15.40p 15.40p
      Netherlands 26.80p 15.40p 15.40p
      New Zealand 42.00p 31.40p 31.40p
      Norway 32.30p 14.10p 14.10p
      Poland 39.90p 35.30p 35.30p
      South Africa 70.90p 62.50p 62.50p
      Spain 32.00p 15.40p 15.40p
      Sweden 26.80p 34.30p 34.30p
      Switzerland 26.80p 15.40p 15.40p
      USA 21.00p 14.50p 14.50p
      DaytimeAny calls made between Monday and Sunday, 07:00 to 19:00 Eveningdtl.europe.model.ViewModels.Product.ProductCallRateGroup Weekenddtl.europe.model.ViewModels.Product.ProductCallRateGroup
      Australia 68.70p 48.90p 48.90p
      Belgium 60.30p 48.90p 48.90p
      Canada 23.80p 15.40p 15.40p
      China 65.90p 62.90p 62.90p
      Denmark 62.30p 48.80p 48.80p
      France 60.30p 48.90p 48.90p
      Germany 60.30p 48.90p 48.90p
      Greece 54.00p 48.90p 48.90p
      India 70.10p 65.60p 65.60p
      Ireland 55.80p 48.90p 48.90p
      Italy 65.50p 48.90p 48.90p
      Netherlands 60.30p 48.90p 48.90p
      New Zealand 79.00p 67.50p 67.50p
      Norway 63.00p 44.80p 44.80p
      Poland 73.40p 68.80p 68.80p
      South Africa 101.60p 93.20p 93.20p
      Spain 65.50p 48.90p 48.90p
      Sweden 60.30p 58.70p 58.70p
      Switzerland 60.30p 48.90p 48.90p
      USA 21.00p 14.50p 14.50p

      Additional information

      • There is a minimum call charge of 13.00p for calls to mobiles, 10.00p for international calls and 10.00p for all other calls not included in your package.
      • Where “-“ is displayed, there is no difference between daytime and evening call rates at the weekend.

      Billing Options

      Bill type Cost
      Credit card £1.50 per month
      Direct debitThere is no additional charge to pay by Direct Debit. Payments must be made monthly in advance Free
      Paper billing N/A
      Online billingYou will manage your account online and receive your bills via e-mail Free
      Itemised billing Free

      Why do billing options matter?

      Billing options let you choose how your bill is presented. An itemised bill shows the cost of individual calls you've made. Paper bills by post can sometimes cost extra, so online billing may save you money.

      Optional landline features

      Landline feature Cost
      1471Get the number of the last person who called FREE
      Anonymous caller rejectStop calls from withheld or anonymous numbers £4.00 per month
      Answer 1571Listen and manage your voicemail messages FREE
      Call divertChoose to have calls diverted to another number anywhere £2.50 per month
      Call waitingTells you when someone is trying to get through to you £2.50 per month
      Caller displaySee who is calling you before you answer £0.99 per month
      Ring backAutomatic call back from an engaged number £2.50 per month
      Withhold numberStop your number from showing to those you are calling FREE

      What are landline features?

      Landline features are optional extras usually costing a few pounds each per month. They let you do more with your phone than make and receive calls. For example, you might want to block certain types of number, or be able to have a three-way chat.

      page last updated 26/04/2017