Plusnet - Unlimited Broadband & Unlimited UK & Mobile Calls

Features

  • UK-based customer support Available 365 days a year
  • Wireless router included - worth £40!
  • Truly unlimited broadband usage
  • Includes calls to UK landlines starting with 01, 02, 03 and up to 2,000 minutes worth of calls to UK mobiles Inclusive calls are subject to a 60 minute maximum duration per call. To continue making inclusive calls simply hang up and re-dial
  • Free Activation
  • Free hardware
  • 12 month contract

Special Offers

£75 Plusnet Prepaid Mastercard®

Get a £75 Plusnet Prepaid Mastercard® - restrictions apply, see Plusnet for T&C's

Unlimited Monthly Usage

Unlimited Monthly Usage

365 days a year support

365 days a year support

Plusnet Safe Guard

Plusnet Safe Guard

Package Details

Calling Costs and landline features for this package

Calls to national landlines

Call Types: Daytime Any calls made between Monday and Friday, 07:00 to 19:00 Evening Any calls made between Monday and Friday, 19:00 to 07:00 Weekend Any calls made between Friday 00:00 - Monday 00:00
Local FREE FREE FREE
Rest of UK FREE FREE FREE
0845 numbers FREE FREE FREE
0870 numbers FREE FREE FREE

Calls to national mobiles

Call Types: Daytime Any calls made between Monday and Friday, 07:00 to 19:00 Evening Any calls made between Monday and Friday, 19:00 to 07:00 Weekend Any calls made between Friday 00:00 - Monday 00:00

Calls to international landlines

Call Types: Daytime Any calls made between Monday and Sunday, 07:00 to 19:00 Evening Any calls made between Monday and Sunday, 19:00 to 07:00 Weekend Any calls made between Friday 00:00 - Sunday 00:00

Calls to international mobiles

Call Types: Daytime Any calls made between Monday and Sunday, 07:00 to 19:00 Evening Any calls made between Monday and Sunday, 19:00 to 07:00 Weekend Any calls made between Friday 00:00 - Sunday 00:00

Additional information

  • There is a minimum call charge of 22.00p for calls to mobiles, 22.00p for international calls and 22.00p for all other calls not included in your package.
  • Where “-“ is displayed, there is no difference between daytime and evening call rates at the weekend.

Billing Options

Bill type Cost
Paper billing N/A
Online billing You will manage your account online and receive your bills via e-mail Free
Itemised billing Free

Why do billing options matter?

Billing options let you choose how your bill is presented. An itemised bill shows the cost of individual calls you've made. Paper bills by post can sometimes cost extra, so online billing may save you money.

Optional landline features

Landline feature Cost
1471 Get the number of the last person who called FREE
Anonymous caller reject Stop calls from withheld or anonymous numbers £4.00 per month
Answer 1571 Listen and manage your voicemail messages FREE
Call divert Choose to have calls diverted to another number anywhere £2.50 per month
Call waiting Tells you when someone is trying to get through to you £2.50 per month
Caller display See who is calling you before you answer FREE
Ring back Automatic call back from an engaged number £2.50 per month
Withhold number Stop your number from showing to those you are calling FREE
Reminder call Acts like an alarm clock on your phone - your phone will ring at the time you program it to £2.50 per month

What are landline features?

Landline features are optional extras usually costing a few pounds each per month. They let you do more with your phone than make and receive calls. For example, you might want to block certain types of number, or be able to have a three-way chat.

page last updated 12/06/2018

Broadband

Speeds

Download 10 Mb (average)

Average download speeds are based on the speed that at least 50% of customers get at peak time. Remember that this is a rough guide - you may see higher or lower speeds than those listed here.

Upload 1 Mb (average)

Average upload speeds are based on the speed that at least 50% of customers get at peak time. The faster the upload speed, the quicker it will be to do things like send emails and post photos / videos to the web.

Other Details

Usage Details Truly Unlimited

"Truly unlimited" broadband is perfect for heavy downloaders, student households or families sharing their connection because it does not apply either a fair usage policy or traffic management. This lets you download as much as you want, whenever you want, with your broadband speed acting as the only restricting factor. Some packages offer "unlimited broadband" without a fair usage policy but with traffic management to make sure that very heavy downloaders do not affect your connection at peak times.

Excess Usage & Traffic Management

Truly unlimited broadband does not apply either a fair usage policy or traffic management, allowing you to download as much as you want, whenever you want, with your broadband speed acting as the only restricting factor.

Costs

Monthly package cost

Months 1-12 £26.99

Up-front cost

Hardware: £0.00
Activation: £0.00
Delivery: £0.00

Total cost

Total first year cost: £323.88
Total contract cost: £323.88

*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.