Plusnet - Unlimited Broadband & Unlimited UK & Mobile Calls >>

Special offers

Unlimited Monthly Usage

Unlimited Monthly Usage

Free calls to Plusnet Customers!

Free calls to Plusnet Customers!

365 days a year support

365 days a year support


Package Features

  • UK-based customer supportAvailable 365 days a year
  • Wireless router included - worth £40!
  • Truly Unlimited broadband usage
  • Up to 17 Mb broadband speed
  • Includes daytime, evening and weekend callsCalls made to UK landlines are included during evenings (18:00 – 06:00 ), weekends (Friday 00:00 – Sunday 00:00) and daytime (06:00 – 18:00)
  • Free hardware
  • 18 month contract

Special offers

Unlimited Monthly Usage

Unlimited Monthly Usage

Free calls to Plusnet Customers!

Free calls to Plusnet Customers!

365 days a year support

365 days a year support


How your costs are calculated

Months 1-18 £27.99
Setup costs £10.00
Hardware Free
Activation £10.00
Delivery Free
First year cost £345.88First year cost includes all set up, installation and equipment fees, as well as your monthly service
Total contract cost £513.82Total contract cost includes all set up, installation and equipment fees, as well as your monthly service


Speeds

Up to 17 Mb

Download

This is an 'up to' speed.

Up to 1 Mb

Upload

This speed related to how quickly you can upload files.

Usage Details

Truly Unlimited

"Truly unlimited" broadband is perfect for heavy downloaders, student households or families sharing their connection because it does not apply either a fair usage policy or traffic management. This lets you download as much as you want, whenever you want, with your broadband speed acting as the only restricting factor. Some packages offer "unlimited broadband" without a fair usage policy but with traffic management to make sure that very heavy downloaders do not affect your connection at peak times.

Excess usage

If the network becomes exceptionally busy Plusnet prioritises traffic as follows: It gives absolute priority to VoIP (such as Skype) and gaming; medium priority to browsing, email, video and audio streaming, FTP, and download servers; and low priority to peer-to-peer downloads and software updates.



Phone Breakdown


DaytimeAny calls made between Monday and Friday, 07:00 to 19:00 EveningAny calls made between Monday and Friday, 19:00 to 07:00 WeekendAny calls made between Friday 00:00 - Monday 00:00
Local FREE FREE FREE
Rest of UK FREE FREE FREE
0845 numbers FREE FREE FREE
0870 numbers FREE FREE FREE
3 Mobile Free Free Free
O2 Free Free Free
EE Free Free Free
Tesco Free Free Free
Virgin Mobile Free Free Free
Vodafone Free Free Free
DaytimeAny calls made between Monday and Sunday, 07:00 to 19:00 EveningAny calls made between Monday and Sunday, 19:00 to 07:00 WeekendAny calls made between Friday 00:00 - Sunday 00:00
Australia 35.20p 15.40p 15.40p
Belgium 26.80p 15.40p 15.40p
Canada 22.00p 14.30p 14.30p
China 32.50p 29.50p 29.50p
Denmark 28.90p 15.40p 15.40p
France 26.80p 15.40p 15.40p
Germany 26.80p 15.40p 15.40p
Greece 19.00p 14.30p 14.30p
India 36.60p 32.10p 32.10p
Ireland 21.00p 14.50p 14.50p
Italy 32.00p 15.40p 15.40p
Netherlands 26.80p 15.40p 15.40p
New Zealand 42.00p 31.40p 31.40p
Norway 32.30p 14.10p 14.10p
Poland 39.90p 35.30p 35.30p
South Africa 70.90p 62.50p 62.50p
Spain 32.00p 15.40p 15.40p
Sweden 26.80p 34.30p 34.30p
Switzerland 26.80p 15.40p 15.40p
USA 21.00p 14.50p 14.50p
DaytimeAny calls made between Monday and Sunday, 07:00 to 19:00 Eveningdtl.europe.model.ViewModels.Product.ProductCallRateGroup Weekenddtl.europe.model.ViewModels.Product.ProductCallRateGroup
Australia 68.70p 48.90p 48.90p
Belgium 60.30p 48.90p 48.90p
Canada 23.80p 15.40p 15.40p
China 65.90p 62.90p 62.90p
Denmark 62.30p 48.80p 48.80p
France 60.30p 48.90p 48.90p
Germany 60.30p 48.90p 48.90p
Greece 54.00p 48.90p 48.90p
India 70.10p 65.60p 65.60p
Ireland 55.80p 48.90p 48.90p
Italy 65.50p 48.90p 48.90p
Netherlands 60.30p 48.90p 48.90p
New Zealand 79.00p 67.50p 67.50p
Norway 63.00p 44.80p 44.80p
Poland 73.40p 68.80p 68.80p
South Africa 101.60p 93.20p 93.20p
Spain 65.50p 48.90p 48.90p
Sweden 60.30p 58.70p 58.70p
Switzerland 60.30p 48.90p 48.90p
USA 21.00p 14.50p 14.50p

Additional information

  • There is a minimum call charge of 13.00p for calls to mobiles, 10.00p for international calls and 10.00p for all other calls not included in your package.
  • Where “-“ is displayed, there is no difference between daytime and evening call rates at the weekend.

Billing Options

Bill type Cost
Credit card £1.50 per month
Direct debitThere is no additional charge to pay by Direct Debit. Payments must be made monthly in advance Free
Paper billing N/A
Online billingYou will manage your account online and receive your bills via e-mail Free
Itemised billing Free

Why do billing options matter?

Billing options let you choose how your bill is presented. An itemised bill shows the cost of individual calls you've made. Paper bills by post can sometimes cost extra, so online billing may save you money.

Optional landline features

Landline feature Cost
1471Get the number of the last person who called FREE
Anonymous caller rejectStop calls from withheld or anonymous numbers £4.00 per month
Answer 1571Listen and manage your voicemail messages FREE
Call divertChoose to have calls diverted to another number anywhere £2.50 per month
Call waitingTells you when someone is trying to get through to you £2.50 per month
Caller displaySee who is calling you before you answer £0.99 per month
Ring backAutomatic call back from an engaged number £2.50 per month
Withhold numberStop your number from showing to those you are calling FREE

What are landline features?

Landline features are optional extras usually costing a few pounds each per month. They let you do more with your phone than make and receive calls. For example, you might want to block certain types of number, or be able to have a three-way chat.

page last updated 20/09/2017