BT offers low-cost standard broadband, as well as superfast and ultrafast fibre. And if you add BT Sport, you get every Champions League game and live Premier League games too. Sound good? Let's take a closer look...
BT is the UK's biggest and best-known telecoms company, with a history that dates back to the 1860s.
Since the late-90s its been offering good, reliable broadband. And while it isn’t the cheapest provider, but offers everything from low-cost ADSL broadband to ultrafast broadband for the busiest households.
Customers also benefit from access to thousands of Wi-Fi hotspots, and a flexible pay-TV service with the option to add BT Sport, NOW TV Passes for Sky channels, Netflix and Amazon Prime Video.
What broadband deals can I get from BT?
*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
BT broadband packages fall into three basic camps:
Can I bundle BT broadband with TV?
Yes, you can. And it's fair to say that BT TV is one of best and more comprehensive pay-TV services on the market.
Based around a YouView set top box, the service lets you watch, record, pause and rewind Freeview channels, easily catch-up on shows you missed and access a vast range of TV shows and movies on-demand.
You can also add channels you can’t get on Freeview, such as the three BT Sport channels, Comedy Central and Syfy.
And you sign up for NOW TV passes and streaming services, such as Netflix and Amazon Prime Video, too.
Can I get a home phone with BT broadband?
Absolutely. BT packages can be bundled with a landline. But you don't have to take a landline if you prefer not to.
If you do opt to take a landline, you can opt for pay-as-you-go calls. Or get a calls add-on, with options that include inclusive evening and weekend calls, international calls.
Can I get fibre optic BT broadband?
BT fibre optic broadband is perfect for families and houseshares, and makes streaming movies, playing games and downloading content faster and smoother.
All BT fibre packages include a BT Smart Hub wireless router and are truly unlimited. So you won't have to worry about usage caps or BT deliberately slowing down your service at peak times.
All BT's most popular and most widely available fibre broadband packages come with a landline as standard. However, in a relatively new development, you can now get BT fibre broadband without a landline if you prefer.
Here are some options that are currently available:
- BT Superfast Fibre Essential - This gives you average download speeds of 36Mbps and unlimited usage. This package is a good choice for individuals in low occupancy homes, who mostly use the internet for browsing, messaging and social media, as well as watching videos and using services like Skype.
- Fibre 1 - This gives you average download speeds of 50Mbps, totally unlimited usage with no traffic management and BT Virus Protect on up to 2 devices. It’s perfect for streaming videos and music, and for playing games online. It’s a great choice for families or if you’re living in shared accommodation, as it means everyone can get online without your connection becoming slow.
- Fibre 2 - This gives you average download speeds of 67Mbps, totally unlimited usage, 500GB of online storage and BT Virus Protect on up to fifteen devices. It’s perfect for large families or shared houses with lots of web-connected gadgets like phones, tablets, TV boxes and games consoles as its fast enough to support loads of people at once.
- Full Fibre packages - These aren't as widely available as but get you much, much faster speeds. Choose from Full Fibre 100 (average speed: 150Mbps), Full Fibre 300 (average speed: 300Mbps) and Full Fibre 900 (average speed: 900Mbps).
BT Halo 3 and Halo 3+
Available for an additional monthly charge, Halo 3 and Halo 3+ are add-ons that aim to guarantee you a working internet connection in the event that your home broadband service goes down.
Sign up for Halo 3 and you'll get a Mini Hub alongside your Smart Hub router. The former monitors your home broadband and connects you to EE's mobile network if it detects a fault with your service.
Halo 3+ works similarly but replaces the Mini Hub with a Hybrid Connect router. The Hybrid Connect also provides a stand-in service from EE when there are connectivity problems with your home broadband
But Halo 3+ also includes a set of Compete Wi-Fi discs. These combine with the Smart Hub 2 to create a stronger Wi-Fi signal, with the intention of giving a better service throughout your home.
Both Halo 3 and Halo 3+ entitle you extra technical and customer support, with access to panel of Home Tech experts who can be booked in for two-hour slots, seven days a week.
BT standard ADSL broadband
Standard BT broadband - or BT Broadband, as BT calls it - gives you an average download speed of 10Mbps - although you may get more or less than that - see the FAQ section below for more details - a BT Home Hub wireless router, free access to millions of public BT Wi-fi hotspots and Virus Protect on up to two devices.
- Broadband Unlimited - This has totally unlimited downloads and 100GB of cloud storage. It’s a good choice if you share your connection with a couple of other people but don't need superfast speeds. This package is available with or without a landline.
Can I get BT broadband deals in my area?
BT’s broadband packages are available in most areas of the country. So chances are at least one of its packages will be available where you live.
However, fibre optic broadband isn’t offered everywhere, so you may find standard broadband is your only option if you live in a rural or remote location.
To find out which broadband packages are available in your area, enter your postcode below.
Compare broadband deals in your area
What speeds can I get with BT broadband?
That depends on the package you choose. BT's entry-level package gets average speeds of 10Mbps, while its most popular fibre packages get average speeds of up to 67Mbps.
The BT broadband speed you get depends on what’s available in your area.
To check which speeds are available in your area, use our speed checker.
What’s good about BT broadband?
- Wide range of packages that will suit most people
- Packages are widely available
- Totally unlimited broadband with no traffic management - BT won’t slow down your connection any time
- Affordable TV bundles
- Online storage included with all packages
- Free access to the huge network of public BT Wi-Fi hotspots
- BT Home Hub ‘smart’ wireless router is highly rated
- BT Parental Controls included with all packages
- Special offers often available - compare broadband to see what’s on offer right now
What’s bad about BT broadband?
- More expensive than the likes of Plusnet and Shell Energy
- BT fibre optic broadband still not available everywhere
- Not the fastest broadband available
- TV packages less comprehensive than Sky and Virgin Media
How does BT broadband compare with other providers?
Pretty well, is the short answer. While BT's most widely available packages aren't as fast as Virgin Media's, they offer speeds well in line with most of the market. And you'll be able to get them almost everywhere.
BT also scores well for TV, with a decent YouView set top box and notably flexible service that allows you to add or subtract channels, such as BT Sport, and streaming services, such as Netflix and Amazon Prime Video, on a month-to-month basis.
Alternative broadband providers
Can I get BT broadband without landline?
Yes, you can. BT now offers standard broadband and fibre packages that don't require you to take a landline. These typically work out about £5 per month cheaper than taking a landline.
How much is BT broadband?
Although BT isn’t the cheapest broadband provider in the UK – you’ll find cheaper packages from Plusnet and TalkTalk – it offers a good service, as well as a range of ADSL, fibre and ultrafast broadband packages to pick from.
How much you spend depends on the package you choose. For example, BT’s fibre optic and ultrafast packages are more expensive than its standard, ADSL broadband packages because they come with faster speeds.
What BT package should I get?
Before you choose a package you should consider what you use the internet for.
For example, if you stream video and HD in 4K, download large files, play video games online or live in a shared house with lots of gadgets being used at the same time, you’ll need one of BT’s fibre optic packages.
Conversely, if you use the internet to send emails, browse social media, stream HD videos and want to save money, one of BT’s standard Broadband Unlimited package will be the best option for you.
To find out more about broadband speeds, check out our guide on download and upload speeds here.
Keen to see what else you can get from BT? Click on the links below...
How long will it take to install BT broadband?
Switching to BT typically takes about two weeks and in most instances you can install the service yourself.
However, in the minority of cases where an engineer visit is required, installation my take longer.
At the point when your service is being switched over, you're likely to be without an internet connection for a matter of minutes, at most.
Find out more about switching provider with our one-stop guide.