Sheffield-based Plusnet (www.plus.net) specialises in simple, affordable broadband and home phone. Owned by BT (www.bt.com) but run independently, it’s committed to keeping things simple - and prides itself on its top-notch customer service.
So if you’re after an internet connection that won’t break the bank - in a package that won’t send your head in a spin - Plusnet may be the provider for you. Here’s what their broadband has to offer.
What can I get with Plusnet broadband?
Plusnet has three broadband options to choose from:
- Unlimited - Up to 17Mb download speed with unlimited downloads. The most basic package and perfect for a bit of browsing, social media, and email.
- Unlimited Fibre - Fibre optic, with 38Mb download speeds and unlimited downloads. Fibre optic means superfast speeds - great for a large household, avid Spotify streamers, or gamers.
- Unlimited Fibre Extra - Fibre optic, with 76Mb download speeds and unlimited downloads. Plusnet’s fastest fibre optic broadband that will suit online gamers or households full of Netflix fans.
Got your heart set on fibre? Check out our guide to Plusnet fibre optic broadband.
All three of these options are available either as broadband-only deals, or grouped with home phone as well. Bear in mind that an active phone line is required even if you choose broadband-only - though whether that’s through Plusnet or another provider is up to you.
Of course, you’ll get a few extras thrown in if you go for broadband that includes a phone line. Their line rental itself is, on the whole, cheaper than other providers, and Plusnet gives you a discount on your monthly broadband bill as well. You’ll also have free evening and weekend calls to UK landlines, which you can upgrade to Anytime or add international calling at any time.
But let’s look at the fun stuff you get with Plusnet broadband. For a start, your connection itself is unlimited with no download caps. That means you can surf the web, stream video, and play online games to your heart’s content without having to worry about your allowance running out.
Plusnet SafeGuard is included as standard in each of the broadband packages too. It’s network-level internet security that lets you block websites known to contain viruses and malware, or sites you don’t want the kids seeing (like adult material or violence). Since it’s network-level, it’ll apply to all devices connected to your line, from laptops to tablets to phones, meaning a family-safe connection all around.
And if virus protection is a big concern, you get Plusnet Protect for up to seven PCs included as well. This is powered by McAfee, and comes completely free with the Unlimited and Unlimited Fibre Extra packages. However, with the Unlimited Fibre package, you’ll only get the first three months, so remember to cancel if you don’t want to be charged for it after that.
There's no TV with Plusnet, but if you have a Sky box and a satellite dish, you can get BT Sport through Plusnet for a significantly reduced price. That’s all the channels on your TV - including BT Sport 1, BT Sport 2, and ESPN - with more football and rugby than you can shake a stick at.
To find out which Plusnet deals are available in your area, use our postcode checker and take a look.
What’s good about Plusnet broadband?
- Specialises in affordable, easy-to-understand packages that won’t cost a bomb
- Superfast speeds, especially if you go for fibre optic
- Unlimited downloads so you don't have to worry about hitting a cap
- Landline-free broadband-only packages available - though they still need an active phone line
- Good reputation for customer service and 24/7 UK-based support
- All packages include SafeGuard and Plusnet Protect
- BT Sport can be added - one of cheapest ways to get BT Sport, in fact
- Save money on your monthly broadband bill if you stick with a Plusnet phone line
- Free activation and installation when phone is included
- Option to save money by paying a year’s line rental upfront
- Free Plusnet Hub Zero or Plusnet Hub One
What’s bad about Plusnet broadband?
- No TV - some other providers that offer similar packages also offer TV
- Faster speeds available with other providers, such as Virgin Media or Hyperoptic
- Fibre optic not available everywhere - use our postcode checker to see if you can get it in your area
- Broadband requires an active phone line, so even with a broadband-only package you still need to pay line rental - whether to Plusnet or another provider
- Not many extras - since Plusnet is all about simplicity there aren’t a lot of options for customising your package
- BT Sport’s only available if you have a Sky box and satellite dish