Plusnet packages

Why choose Plusnet Broadband

  • Award winning broadband
  • UK based customer support
  • Easy to switch
  • Great value broadband and calls deals
Check Plusnet availability Call: 0808 178 5954

Plusnet: Unlimited Broadband

£18.00 p/m for 18 months
£6.99 setup costs, 18 month contract

Unlimited Monthly Usage!
  • Only £18 per month for 18 months!
  • Unlimited downloads
  • Ends 6th December
Buy this deal now Call: 0808 178 5954

Plusnet packages - What can I get?

If it’s an affordable, simple-to-understand package you’re looking for, Plusnet (www.plus.net) may be the provider for you. Based in Sheffield and owned by BT, it’s committed to making broadband easy and offering fantastic customer service.

Its packages are primarily broadband with a Plusnet landline - though there’s a broadband-only option available if you’re dead set on getting your line rental elsewhere.

Plusnet broadband

A Plusnet deal starts off with a choice of broadband connections. It’s already keeping things simple with three basic options:

  • Unlimited - Up to 17Mb download speed, ideal for a bit of browsing, email, and occasional streaming, but nothing too intensive.
  • Unlimited Fibre - Plusnet’s cheapest fibre optic broadband, with up to 38Mb download speeds, making it perfect for large households or for streaming video.
  • Unlimited Fibre Extra - Superfast fibre optic, with up to 76Mb download speeds, great for online gaming or watching Netflix in HD.

All have unlimited downloads, meaning you can browse, game, and stream to your heart’s content. It’ll also throw in Plusnet SafeGuard and Plusnet Protect for up to seven PCs, to give you a little internet security, and a router - either the Plusnet Hub One or Plusnet Hub Zero.

They’re all available as broadband-only without a landline, but you’ll still need an active phone line for it to work - whether that’s from Plusnet or another provider. But there are a few incentives to get the broadband option that includes PLusnet line rental. It’ll mean free installation and activation, for a start, as well as a discount on your monthly bill.

Another pretty cool extra you can get is BT Sport. Provided you have a Sky box and a satellite dish, BT Sport is available through Plusnet for a far cheaper price than elsewhere, so you can watch exclusive games and leagues such as the Champions League.

Unfortunately its broadband isn’t available everywhere just yet, so remember to use our postcode checker to see if you can get it in your area.

Check out our guide to Plusnet broadband for the details.

Plusnet home phone

Once you’ve picked the best broadband, it’s time to decide on a line rental option. A Plusnet landline isn’t available on its own - only as part of a broadband bundle.

Your home phone choices are:

  • Evenings and Weekends - The standard phone package. It comes with all broadband and phone bundles if you don’t upgrade, and includes evening and weekend calls to UK landlines.
  • Anytime - Anytime calls to UK landlines, on any day of the week at any time of day.
  • Anytime International 300 - 300 anytime minutes per month to 35 international destinations (including USA, Australia, India, and China), plus anytime calls to UK landlines.

They all come with the option to add 100 anytime minutes to UK mobiles too, as well as all the usual little extras like voicemail and call divert. Oh, and you can save money by paying a year’s line rental upfront.

What’s good about Plusnet packages?

  • Specialises in affordable broadband bundles
  • Fibre optic is superfast with download speeds of up to 76Mb
  • Broadband is unlimited, with no download limit
  • Landline-free broadband available (though it still requires an active phone line)
  • Very good reputation for customer service and 24/7 UK-based support, confirmed by Ofcom’s stats
  • One of the cheapest ways to get BT Sport
  • Including line rental gives you a discount on broadband, as well as free activation and installation
  • Option to save money by paying a year’s line rental upfront

What’s bad about Plusnet packages?

  • No landline-only option - Plusnet home phone is only available as part of a bundle with broadband
  • No TV or mobile - other providers with similar packages also offer TV or mobile deals
  • Fibre optic broadband not available everywhere - use our postcode checker to see if you can get it in your area
  • Faster broadband speeds are available from other providers, such as Virgin Media and Hyperoptic
  • Broadband-only option still requires paying for an active phone line
  • Not many extras - Plusnet specialises in making things simple, so there are very few options for customising your package

Switching to Plusnet

  1. - 1 -Compare

    Enter your postcode to find Plusnet deals in your area

  2. - 2 -Choose

    Pick a package that meets your needs and your budget

  3. - 3 -Sign Up

    Click through to Plusnet and you can seal the deal in seconds


Check Plusnet deals in your area now

Frequently Asked Questions

  1. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. The only exception is when you're switching to or from Virgin Media, in which case you'll have to call and cancel. While switching times vary depending on the type of package, it shouldn’t usually take more than 10 working days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.
  2. Will bundling save me money?

    The great thing about bundling your services i.e. getting two or more of your home communications services from the same provider, is that it can potentially make your life both easier AND cheaper. Certain bundles can mean savings of up to a few hundred pounds when compared with certain separate deals. Plus, you'll only have to deal with one supplier rather than getting two or three separate bills each month, and even worse, having to contact several different call centres if you have problems with your services.

    However, think carefully before you bundle. If you don’t plan on using one of the services then unless having it is cheaper than not, it’s not worth getting.

  3. Will I lose my connection if I switch?

    No. You can continue using your current service to the day your new provider activates your connection.

    With some providers, the only downtime you may experience is a couple of hours on the day the switch actually happens. However, you should be able to plan ahead if you provider has an order-tracking system.

  4. How do I get a new phone line?

    When you switch phone and broadband providers, or move to a new home, you may need to have a new phone line or cable installed. This can be arranged by your provider, with costs varying depending on the company you’re with and the package you’ve picked.

    Getting a new line installed is straightforward. When you sign up with a provider, they will tell you if you need a new line and arrange a time for an engineer to come and visit to do the work.

  5. Can I keep my phone number when switching?

    Whether you can keep your number or not when changing providers depends on a number of factors. If you’re staying in the same property, then providers will usually allow you to keep using your number when you switch. In some cases your new provider may not accept the new number - contact your provider to find out their reasons if this happens.

    If you’re moving properties, you may be able to keep your number - so long as you’re within the local telephone exchange area. If you move out of this area, you won’t be able to keep your number and will have to get a new one.

  6. Do I need fibre optic broadband?

    Fibre optic broadband is much faster and much more reliable than broadband through the phone line, but it’s not essential for everyone. If you just want to browse the web, check email, Facebook, Twitter etc, you’ll be fine with standard broadband through the phone line.

    However, if you stream a lot of video, download music, films and games, and other such activities, you will likely find a fibre connection hugely beneficial.

    It’s also a boon for large households, especially ones with lots of gadgets like smartphones, tablets, and computers connected up most of the time. The more people using a connection, the slower it will be, so if you have a big family where lots of people want to connect to the web at the same time, for example, a fibre connection will ensure everyone can get a good experience.