About Sky broadband
From the cheap Sky Broadband Unlimited to the superfast speeds of Fibre Max - perfect for Sky TV On Demand - there are loads of Sky broadband options to choose from. But is the sky really the limit? Let’s look at what you can expect from their broadband.
What can I get from Sky Broadband?
You have quite a few Sky Broadband packages to pick from, though they’ll all depend on what other services you want (or already have) and what’s available in your area. Your main options are:
- Sky Broadband Unlimited - 11Mb average broadband speed, with no download limit.
- Sky Fibre - Sky’s cheapest fibre optic broadband option, with 36Mb average broadband speed and a 25GB monthly download limit. Not a bad choice if you want to give fibre a go but don’t want to share big files or stream loads of video.
- Sky Fibre Unlimited - Another fibre optic package, with 36Mb average broadband speed - except with this one there’s no download limit. That makes it perfect for streaming video and music, gaming, and large households with lots of people connected at the same time.
- Sky Fibre Max - The fastest fibre optic broadband you can get with Sky, with 63Mb average broadband speed and no download limit. However, this package isn’t as widely available as its 36Mb sibling.
You need a Sky phone line to get broadband, so Sky Talk is thrown in with every package as well. You’ve got the option to upgrade to Evenings and Weekends Extra, Anytime Extra, or International Extra too. Plus, this is Sky we’re talking about - you can get your internet as part of a bundle with TV as well.
With Sky, ‘unlimited’ means truly unlimited - there are no secret download limits, and unlike other providers, Sky won’t artificially slow down the network, even at peak times.
However, beware of the download limit with the not-so-unlimited Sky Fibre. If you go over your limit twice within six months, you’ll be automatically upgraded to the next package up… and charged for it. Keep a beady eye on your email when you have a usage cap - Sky will drop you a message if you get near it.
But let’s get back to the good - Sky broadband comes with a decent wireless router, the Sky Hub. It has a good range, helps your energy bills by switching to low energy consumption mode when it isn’t in use, and it has ‘smart’ technology, meaning it’ll scan for interference in your home and select the best Wi-Fi channel. And don’t forget you can connect it to a Sky Q box for access to on demand TV - or upgrade it to a fancier Sky Q Hub.
It also comes with Sky Broadband Shield. This will block websites at a network level, such as ones known to contain malware or phishing, and has very customisable parental controls to block sites you don’t want the kids to see. You can set it to PG, 12, 18, or tailor your own category, and even activate the ‘Watershed’ feature so it only works at the time of day when the kids are online.
And if network-level protection from malware isn’t enough, Sky Broadband gives you a free trial of McAfee Security Centre too. It lasts 12 months - but remember to cancel it when the trial is up, or you’ll be charged £3 per month from then on.
Any broadband subscription gives you access to free Wi-Fi through The Cloud at public hotspots too, on up to six devices. Usage is totally unlimited, won’t cost you anything extra, and there are thousands of hotspots scattered all over the UK. And if you’ve got the Sky Go app, you can hook up to The Cloud and watch TV when you’re out and about.
To find out if Sky is available where you are, use our postcode checker and take a look at your options.
What’s good about Sky Broadband?
- Lovely fast average broadband speeds of 36Mb and 63Mb with fibre packages - perfect for watching TV and movies online, or for heavy users like gamers
- Sky Fibre Unlimited and Max are ideal for families, or large households with lots of people trying to use the internet at the same time
- Widely available throughout the UK
- Truly unlimited packages are available - no download caps, and no slowing down even at peak times
- Good customer service record, according to Ofcom
- Can get broadband as part of a bundle with phone and TV
- Free access to public Wi-Fi hotspots all around the country
- Includes Sky Broadband Shield and a McAfee free trial to keep your devices safe
- Sky Hub smart router automatically detects and adjusts for interference to keep Wi-Fi connection stable
- Deals, offers, and free trials are often available
What’s bad about Sky Broadband?
- Download limits apply to some packages, and you’re upgraded automatically and charged for the new package if you go over it twice in six month period
- Not the fastest broadband around - can get faster speeds with providers like Virgin Media
- No broadband-only packages
- Fibre not available everywhere, and even fewer areas can get Sky Fibre Max - use our postcode checker to find out if you can
What else can I get from Sky?
Remember that you can bundle your Sky broadband in with the provider's other services - such as TV and a calls package. Read more about what you can get, and compare deals, with our guides: