Compare TalkTalk broadband deals

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TalkTalk have had their problems, particularly around customer service, but they’re still a good option if you’re looking for budget broadband - offering some good broadband deals on fixed contracts (so you won’t be surprised by any mid-contract price hikes).

Can I get TalkTalk in my area?

TalkTalk is one of the UK’s biggest broadband providers, so there’s a good chance you can get it in your area. However, there are still some areas where it is unavailable.

Use our Postcode Checker to see if you’re eligible.

What can I get from a TalkTalk broadband package?

TalkTalk does it all: you can get unlimited broadband in your choice of speed, home phone packages, and even add on TV with the channels you like:

  • Unlimited broadband at different speeds - choose between Fast Broadband, Faster Fibre Broadband and Ultrafast Fibre Broadband packages. Take a look at our guide to TalkTalk fibre.
  • All TalkTalk broadband includes a TalkTalk phone line - regular home phone users can add a different call plan to their package - such as anytime calls and cheaper ways to make international calls.
  • Option to bundle with TalkTalk TV - combine your TV, broadband and phone services together
  • Homesafe network level security - you also get TalkTalk SuperSafe internet security for one device as standard, with the option to expand the protection to up to eight devices for an additional charge.

Is TalkTalk any good?

TalkTalk keeps things simple and includes the essentials, but there is a question mark over customer service:

  • Broadband and TV bundles are among the most affordable in the UK
  • All prices are fixed for 18 months
  • Customer service isn’t well-rated

Is TalkTalk broadband cheap?

Its broadband and TV bundles are among the most affordable in the UK:

  • Specialises in affordable broadband and TV packages
  • One of the cheapest ways to get subscription TV in the UK
  • Offers regular discounts on broadband contracts

How fast is TalkTalk broadband?

TalkTalk broadband is available in three download speeds:

  • Fast Broadband: average download speeds of 11Mb
  • Faster Fibre Broadband: fibre optic, average download speeds of 35Mb
  • Faster Fibre Broadband (Speed Boost): average download speeds of 63Mb

Most broadband providers offer similar speeds - they’re identical to what you get from Sky, Plusnet, and EE, for instance - though you can get much, much faster from Virgin Media.

The speed you'll actually get on your line can vary a lot, however, depending on where you live. TalkTalk will give you a speed estimate for your address when you sign up.

Is TalkTalk broadband unlimited?

Ideal for busy families and heavy-data users:

  • Unlimited broadband is included with all broadband packages
  • Download as much as you like - no need to worry about your usage

Can I bundle broadband with TV?

Yes - it’s one of the cheapest ways to get subscription TV in the UK:

  • Your YouView set top box combines Freeview TV with streaming on-demand services and catch-up TV
  • TV Boost - get extra channels on a flexible rolling monthly basis. Available boosts include TV Select (extra entertainment channels) and Kids Boost (kids' TV channels). You can also get Sky Cinema for blockbuster movies, Sky Sports, and BT Sport - and you can cancel those channels at any time.

Can I get a home phone?

All TalkTalk broadband packages include a landline:

  • You can add a more comprehensive call plan to your package
  • Options include: anytime calls and international calls

Can I get fibre optic broadband?

Yes, though it’s not the fastest fibre optic offering (see Virgin Media):

  • Fibre optic packages are available with average speeds of 35Mb or 63Mb
  • Packages include: unlimited downloads, line rental, internet security, a Wifi Hub, and the option to add TV

What’s good about TalkTalk?

  • Specialises in simple and affordable broadband and TV packages
  • One of the cheapest ways to get subscription TV in the UK
  • Unlimited broadband - perfect for large families or heavy users who want peace of mind that they can use the internet as much as they like
  • Superfast fibre packages perfect for streaming movies and TV online, downloading music, and gaming
  • Prices fixed for 18 months - no sudden increases
  • TV is very flexible - can add extra channels on a monthly basis, and cancel extras at any time. Sky channels, including Sky One, Sky Arts and Sky Witness included with Plus TV packages; Sky Sports and Sky Cinema available as add-ons
  • Can access Netflix, and subscription can be included as part of your TalkTalk bill if you wish
  • TV2Go app included with all TV packages - lets you watch on-demand content and some live channels on smartphone and tablet (requires Wi-Fi connection)
  • HomeSafe network-level security included as standard with all broadband
  • Special offers and exclusive deals regularly available
  • Full internet security for one device included with all packages - and you can upgrade for wider protection

What’s bad about TalkTalk?

  • TalkTalk fibre optic broadband is unavailable in some areas - use our postcode checker to see if you can get it
  • Can’t get standalone broadband, only as part of a package with a phone line
  • Faster broadband available from other providers, such as Virgin Media
  • TalkTalk TV has fewer channels than Sky or Virgin Media
  • Can’t record TV with the basic TV package
  • Weaker customer service than other providers, according to Ofcom customer satisfaction data
  • Long contracts - 18 months is the only contract length available

Our verdict on TalkTalk broadband...

  • One of the cheapest ways to get broadband - especially fibre
  • Straightforward and simple broadband packages
  • Often release special offers which make prices even cheaper
  • Unlimited broadband on all plans

But...

  • You won’t get the super-fast speeds that Virgin Media offers
  • No cloud storage or Wi-Fi hotspot access like BT
  • Customer service isn’t great

What else does TalkTalk do?

Read more about what TalkTalk has to offer: