If it’s affordable, uncomplicated broadband you’re looking for, TalkTalk (www.talktalk.co.uk) may be the provider for you. It’s committed to offering cheap and easy broadband packages, whether you’re a casual browser or a hardcore gamer, and is one of the cheapest providers in the UK.
With unlimited downloads, lickety-split fibre optic speeds, and network level security, this is certainly a package worth talking about - and there’s always a chance to save money by bundling it with phone and TV.
What can I get from TalkTalk broadband?
In the interest of keeping things simple, TalkTalk has three main broadband options:
- Simply Broadband: up to 17Mb download speed with unlimited downloads - a nice simple option for browsing and email
- Fibre Medium: fibre optic, up to 38Mb download speed, and unlimited downloads - perfect for bigger households
- Fibre Large: fibre optic, up to 76Mb download speed, and unlimited downloads - good for anyone who downloads a lot of files, plays a lot of games, or watches a lot of video
All their options are truly unlimited: there’s no usage cap or download limit, and TalkTalk doesn’t manage web traffic so it won’t slow your connection down at peak times.
You’ll get HomeSafe included as standard too, so you can block sites known to contain viruses and malware, or adult sites you don’t want the kids to see. It works at network level, meaning it’ll apply to any device that connects to your broadband. And if you’re really concerned about internet security and want some anti-virus software, there’s the option to add the SuperSafe Boost as well.
All packages include a TalkTalk phone line - there's no broadband-only option, sadly - so you’ll get phone included in your package too. But hey, it comes with some pretty good features, like free calls to other TalkTalk users. You can also download the Talk2Go app to your smartphone, which lets you transfer calls between your mobile and landline. And if you’ve got a chatty household you can upgrade with the Anytime UK Calls Boost, International Calls Boost, and more.
To find out what TalkTalk deals are available where you are, use our postcode checker to see your options. Or, if you’ve got your heart set on fibre optic broadband, take a look at our guide to TalkTalk fibre.
What’s good about TalkTalk broadband?
- Specialises in being simple and affordable
- Can get broadband and phone as a bundle with TalkTalk TV
- Superfast fibre optic broadband that doesn’t cost a fortune
- Free Talk2Go app that lets you transfer calls between your landline and mobile
- Safe - HomeSafe network level security is included as standard and there’s an option to add the SuperSafe Boost
- Unlimited packages let you download as much as you like, and TalkTalk won’t slow your connection at peak times
- Can upgrade an existing TalkTalk package to faster broadband at any time
- Can save money by paying for year’s line rental upfront, paying by direct debit, or going paperless
What’s bad about TalkTalk broadband?
- Fibre not available everywhere - use our postcode checker to see if you can get it in your area
- Faster broadband available from other providers, such as Virgin Media and Hyperoptic
- Relies on a TalkTalk phone line which may need to be installed - can be a bit of a hassle and incurs an extra fee
- Can’t get standalone broadband, only as part of a package with a phone line
- Weaker customer service than other providers, according to Ofcom
- Long contracts - 18 months is the shortest contract length available