phone simcard wifi tv icon chevron bottom icon chevron bottom icon search x close delete

TalkTalk packages

Why choose TalkTalk Broadband?

  • Totally unlimited broadband
  • Free Homesafe security to protect you online
  • You can put a limit on standard monthly call charges
  • Price fixed for the entire length of contract
Check TalkTalk deals Call: 0800 049 7843

TalkTalk:Fast Broadband

£17.95 p/m for 12 months
£9.95 setup costs, 12 month contract

No Price Rises!
  • Free Setup
  • No mid-contract price rises
  • Award-winning Super Router
Buy this deal now Call: 0800 149 0377

TalkTalk packages - what are my options?

Need a bit of everything, but don’t want to break the bank? Take a look at TalkTalk (www.talktalk.co.uk). As ‘quad-play’ providers go - that is, companies that offer broadband, home phone, and TV - TalkTalk’s among the cheapest and the simplest.

A basic TalkTalk bundle has broadband and home phone. Then on top of that, you can add TV as you want it.

Let’s have a closer look at what packages there are to choose from.

TalkTalk broadband

A TalkTalk package starts with a choice of broadband. It offers two main options, which are:

  • Fast Broadband - 11Mb average speed, great for browsing, email, and social media.
  • Faster Fibre Broadband - Fibre optic, with average speeds of either 35Mb or 63Mb, making it good for big households or for streaming video.

All its packages include unlimited downloads, so you can browse and download without worrying about a usage cap, and are truly unlimited, so TalkTalk won’t slow your connection even at peak times. You'll also get some internet security in the form of HomeSafe and SuperSafe - the full SuperSafe Boost is available if you want to protect more than one device. The Fast Broadband package comes with a TalkTalk Super Router, while fibre broadband packages include a WiFi Hub, which tailors speeds based on specific device.

Sadly, landline-free broadband isn’t available from TalkTalk - a TalkTalk phone line is required.

Read our guide to TalkTalk broadband for all the juicy details, or read more about TalkTalk fibre broadband.

TalkTalk home phone

TalkTalk home phone is quite limited. There’s just one basic package, line rental with pay-as-you-go calls, and it’s only available with broadband - not as line rental on its own.

However, that package comes with some pretty cool bonuses, like calling features, and it’s very flexible. ‘Boosts’ can be added and removed on a rolling monthly basis, meaning you can get extra features whenever you need them. These include Unlimited UK Calls, and boosts for international calling minutes.

Check out the details in our guide to TalkTalk phone.

Once you’ve got your broadband and home phone picked out, it’s time to look at TV.

TalkTalk TV

TalkTalk’s TV packages can be bundled in with their broadband too. There are two main options:

  • TV - comes with a TalkTalk TV box, 70+ free-to-air channels, pause and rewind but no recording
  • TV Plus - comes with a YouView+ box so you can pause, rewind, and record 200+ hours of live TV, and 13+ extra entertainment channels included as standard on top of the usual free-to-air ones

Both packages also include seven-day catch up from services like BBC iPlayer, ITV Player, 4OD, and so on. You’ll also get access to Netflix, with the option to include a subscription in your monthly TalkTalk bill, and the TV2Go app - so you can watch on demand TV from your phone or tablet whenever you’re connected to Wi-Fi.

Again, they’re very flexible. Although there’s only two basic options, both can have a number of Boosts added on for extra bunches of channels, letting you tailor your TV exactly how you like it. And since they’re on monthly rolling subscriptions too, you can add and remove them at any point.

Boosts include the Entertainment Boost, Kids Boost for more kids TV, Asian Boost for Bollywood movies and Indian TV, Sky Cinema, Sky Sports, and more.

Check out our guide to TalkTalk TV for the complete lowdown, read more about YouView with TalkTalk, or check out the TV Boosts you can get.

What’s good about TalkTalk packages?

  • Affordable - one of the cheapest broadband and TV providers in UK, in fact
  • ‘Quad-play,’ so you can lump broadband, home phone, TV, and mobile into one easy monthly bill
  • Fibre broadband has superfast download speeds, with average speeds of 63Mb
  • Can change your package at any point, though this means re-contracting
  • Broadband is truly unlimited, with no download limits or web traffic management
  • Can upgrade package to include faster internet at any time
  • TV packages are incredibly flexible, with rolling monthly Boosts
  • TV2Go app lets you access your TV from anywhere with Wi-Fi

What’s bad about TalkTalk packages?

  • Fibre broadband not available everywhere - use our postcode checker to see if you can get it in your area
  • Long contracts, with 18 months the shortest available
  • Even faster broadband is available from other providers, such as Virgin Media
  • No broadband-only option - a TalkTalk phone line is required
  • No landline-only or TV-only options either - all are only available with broadband
  • TV doesn’t have as many channels available as some other providers, in particular Sky or Virgin Media
  • TalkTalk has weaker customer service than other providers, according to Ofcom
  • Multiple Boosts can add up and end up being costly

For more info, take a look at our full TalkTalk broadband review.

Read more about TalkTalk

See our guides to everything you can get from TalkTalk, and compare deals:

Frequently Asked Questions

  1. How do I switch broadband provider?

    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

    The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

    For more info, see our guide: How to switch broadband

  2. Do I need fibre optic broadband?

    Fibre optic broadband is much faster and much more reliable than broadband through the phone line, but it’s not essential for everyone. If you just want to browse the web, check email, Facebook, Twitter etc, you’ll be fine with standard broadband through the phone line.

    However, if you stream a lot of video, download music, films and games, and other such activities, you will likely find a fibre connection hugely beneficial.

    It’s also a boon for large households, especially ones with lots of gadgets like smartphones, tablets, and computers connected up most of the time. The more people using a connection, the slower it will be, so if you have a big family where lots of people want to connect to the web at the same time, for example, a fibre connection will ensure everyone can get a good experience.

  3. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. The only exception is when you're switching to or from Virgin Media, in which case you'll have to call and cancel. While switching times vary depending on the type of package, it shouldn’t usually take more than 10 working days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.
  4. Will I lose my connection if I switch?

    No. You can continue using your current service to the day your new provider activates your connection.

    With some providers, the only downtime you may experience is a couple of hours on the day the switch actually happens. However, you should be able to plan ahead if you provider has an order-tracking system.

  5. How do I switch to a new TV service?
    Switching TV services is a breeze if you use a comparison service like ours. Simply enter your postcode, and we’ll list all your different options side by side, so you can easily compare features and price. When you find a package you like, click the link and you’ll be taken straight to the provider’s site. Once you're all set to go live, contact your old TV provider and ask to cancel your current service. Fast, simple and hassle-free.
  6. Can I keep my email address if I change provider?
    This depends entirely on who your current provider is. If your email address is from BT, Sky, TalkTalk, Virgin Media, or Plusnet, you'll still have access to your emails at least temporarily - but we'd suggest changing over to a free service like Gmail or Outlook so you don't need to worry about losing all your emails just for switching broadband. See our guide for more info.
  7. Can I keep my phone number if I switch provider?

    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you may need to get a new one.

    For everything you need to know, see our guide: Can I keep my phone number?