We have a lot of things to tell you about TenTel.
This Scottish-based broadband and home phone provider has flexibility at its core - it trades in the bells and whistles for simple packages that give you a bit more control than those from some providers.
For a start, there are short-term contracts with no cancellation fees for both broadband and home phone. Plus, you can get contract-free telly of sorts by adding a discounted Roku stick to your package. Let’s see what else TenTel has to offer.
What can I get from TenTel?
- Hello Broadband 5 - download speeds up to 17Mb, and 5GB download limit. It’s only a very small download limit, but if you’re a super light user who only does a little bit of browsing and email, it’s a great way to save money.
- Hello Broadband 40 - up to 17Mb, and 40GB download limit. Again, this’ll best suit light users who like to browse, use Facebook, and occasionally stream video.
- Hello Broadband Unlimited - up to 17Mb, and unlimited downloads. Perfect for a small household, and lets you download and stream as much as you want without having to worry about a download limit.
- Hello Fibre 100 - fibre optic broadband with download speeds up to 38Mb, and 100GB download limit. Nice fast speeds will make everything run very smoothly, but watch out for that download limit if you’ve had a heavy month.
- Hello Fibre Unlimited - superfast fibre optic broadband, with speeds up to 76Mb and unlimited downloads. Ideal for a large household of internet fiends, video streaming fans, and gamers.
All TenTel broadband packages come with a free router, and you’ll get TenTel line rental included too. Fibre packages are only available on 18-month contracts, but standard ADSL contracts (for Hello Broadband 5, 40, and Unlimited) are quite a bit more flexible. They’re all short-term, and there’s no cancellation fee if you decide to switch.
With ADSL broadband there’s also the option to save money by paying a whole year’s worth of broadband in advance, at a nicely discounted rate.
TenTel’s home phone packages give you a set allowance of minutes each month, which you can use whenever you want - there’s no need to wait until the evening or weekend comes along.
Your options are:
- Hello Calls 60 - for an allowance of 60 calling minutes per month
- Hello Calls 100 - for 100 minutes
- Hello Calls 200 - for 200 minutes
- Hello Calls Unlimited - for unlimited minutes
All are available contract-free, so you change your chosen allowance (or cancel altogether) whenever you want.
You can also subscribe to add-ons, to get cheaper calls to mobiles or minutes for international numbers.
It’s not a traditional TV provider, but when you take out a TenTel broadband package, you can add on a Roku streaming stick or box at a discounted price.
They work by plugging into your TV set’s HDMI port, and from there you can access all kinds of apps - like iPlayer, Netflix, Now TV, YouTube, Sky Sports, Amazon Prime Instant Video, and more - just by using the remote control.
There’s no monthly subscription - all you’ll have to pay for is your Roku stick or box in the first place, and any subscription fees for apps you choose, such as Netflix or Now TV.
What’s good about TenTel?
- Good, yet straightforward, choice of packages
- Great options for light users
- Prices are reasonable
- Well-regarded UK-based customer service
- Option to save money by paying for a year of broadband upfront
- No need for a credit check
- Short-term contracts available for standard ADSL broadband - with no cancellation charges
- Can use calling minutes any time of day - no need to wait for 6pm to arrive
What’s bad about TenTel?
- Most packages have restrictive download limits, with charges when you go over
- Fibre optic broadband isn’t available everywhere just yet
- No options for cheaper calls at weekends or in the evenings
- Not as many extras as some providers - there’s no Wi-Fi hotspot access or inclusive sports TV, for instance
- Fibre broadband isn’t available on those short-term contracts