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Virgin Media broadband

Why choose Virgin Media broadband

  • Super fast fibre optic broadband
  • Totally unlimited broadband
  • No phone line required
  • Virgin Media Hub 3.0 included
Check Virgin availability Call: 0808 168 8408

Virgin Media:Vivid 100 Fibre + Calls

£27.00 p/m for 12 months
£20.00 setup costs, 12 month contract

Unlimited downloads!
  • Unlimited downloads
  • Average 108Mb download speed
  • For small households with up to 4 devices
Buy this deal now Call: 0808 168 8408

Virgin Media broadband

Not only does Virgin Media ( offer phone, mobile, and one of the most comprehensive TV services in the UK, its broadband is impressive. With superfast download speeds in excess of 350Mb with some packages, it’s worth a good look if you want to browse, game, and stream without limits. Read on to find out exactly what Virgin Media broadband can do for you.

What can I get from Virgin Media broadband?

Virgin Media owns and operates its own network of cables - meaning all broadband customers get superfast fibre optic broadband. And because it’s completely separate from phone lines, Virgin Media can offer landline-free broadband too. Alternatively, you can save money by picking it up in a bundle with phone, TV, and mobile.

Three different download speeds are available - VIVID 50 (average 54Mb download speed), VIVID 100 (average 108Mb download speed), VIVID 200 (average 213Mb average speed), and lickety-split VIVID 350 (average 362Mb download speed). This is some of the fastest broadband in the country we’re talking about.

362Mb is an absolute dream for gamers and video streaming fans, but even 108Mb is more than enough for the average household. You get unlimited downloads too, so you needn’t worry about a usage cap cutting you off. However, it’s not truly without restriction - Virgin Media manages web traffic on uploads at certain times of the day to make sure everyone gets a stable speed, which can slow your connection at peak times.

All Virgin Media broadband packages are available as either 12-month contracts, or 30-day rolling ones that you can cancel whenever you like.

As if superfast speeds and unlimited downloads weren’t enough, you’ll get a load of extras chucked in as well. You can use up to ten email addresses with Virgin Media Mail, connect to Wi-Fi on the London Underground - and protect your devices with Web Safe and F-Secure SAFE totally free of charge.

Be warned, Virgin Media broadband isn’t available everywhere yet - use our postcode checker to find the best deals where you are.

Click here for our complete guide to Virgin Media’s fibre optic broadband.

What’s good about Virgin Media broadband?

  • Superfast download speeds - great for large households, streaming HD video, or gaming
  • Unlimited downloads with no usage cap
  • Broadband-only option available that doesn’t include line rental
  • Available contract-free
  • Can bundle with TV, phone, and mobile to save money - and it’s one of the most comprehensive TV packages in the UK
  • Nine-month contracts available for student households
  • Can self-install if there’s already been a Virgin Media connection in your home before
  • Loads of extras thrown in, like internet security and email addresses

What’s bad about Virgin Media broadband?

  • Fibre optic broadband not available everywhere - use our postcode checker to see if you can get it in your area
  • Not the cheapest either - it’s not committed to affordability like Plusnet or TalkTalk are
  • Not truly unlimited, so your connection may slow a little at peak times
  • Costly installation fees can apply in certain cases

What else can I get from Virgin Media?

Want to know more about Virgin Media's services? Here's what else the provider has to offer:

Frequently Asked Questions

  1. How do I switch broadband provider?

    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

    The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

    For more info, see our guide: How to switch broadband

  2. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. The only exception is when you're switching to or from Virgin Media, in which case you'll have to call and cancel. While switching times vary depending on the type of package, it shouldn’t usually take more than 10 working days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.
  3. Will I lose my connection if I switch?

    No. You can continue using your current service to the day your new provider activates your connection.

    With some providers, the only downtime you may experience is a couple of hours on the day the switch actually happens. However, you should be able to plan ahead if you provider has an order-tracking system.

  4. Do I need fibre optic broadband?

    Fibre optic broadband is much faster and much more reliable than broadband through the phone line, but it’s not essential for everyone. If you just want to browse the web, check email, Facebook, Twitter etc, you’ll be fine with standard broadband through the phone line.

    However, if you stream a lot of video, download music, films and games, and other such activities, you will likely find a fibre connection hugely beneficial.

    It’s also a boon for large households, especially ones with lots of gadgets like smartphones, tablets, and computers connected up most of the time. The more people using a connection, the slower it will be, so if you have a big family where lots of people want to connect to the web at the same time, for example, a fibre connection will ensure everyone can get a good experience.

  5. Can I keep my email address if I change provider?
    This depends entirely on who your current provider is. If your email address is from BT, Sky, TalkTalk, Virgin Media, or Plusnet, you'll still have access to your emails at least temporarily - but we'd suggest changing over to a free service like Gmail or Outlook so you don't need to worry about losing all your emails just for switching broadband. See our guide for more info.
  6. Can I keep my phone number if I switch provider?

    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you may need to get a new one.

    For everything you need to know, see our guide: Can I keep my phone number?

  7. Why can’t I get Virgin Media?
    Virgin Media has its own separate cable network to deliver the provider’s broadband, phone and TV services, which now covers more than half of the UK. If you live in a town or city, or at least a built-up suburb of one, then chances are you’ll have access to Virgin Media. The network is always growing, though, so if you can’t get it now, that doesn’t necessarily mean you won’t be able to get it in the future. Enter your postcode into our comparison tool to find out if Virgin Media is available where you live.