Yourcalls.net home phone

ByDuncan Heaney

Yourcalls.net has some of the cheapest home phone deals in the UK. But what's available, and how do you switch?

Yourcalls.net (www.Yourcalls.net) is an independent company that provides low-cost home phone and broadband services across the UK.  It prides itself on its automated service - customers can manage their accounts entirely online without having to contact a call centre unless they wish to.

Yourcalls.net home phone packages

Yourcalls.net offers two basic standalone call plans:

Evening & Weekend Package: This package gives you free evening and weekend calls to UK 01, 02, 03 and 0870 landline numbers.

Anytime Package: This packagegives you unlimited calls to UK 01, 02, 03 and 0870 landline numbers for an additional charge each month.

Both packages also let you set a 'Golden Destination' - a country or mobile network you call regularly - giving you a discount when you make a call to that destination.

All Yourcalls.net phone packages are subject to line rental.

Yourcalls.net phone and broadband packages

As well as home phone packages, Yourcalls.net offers broadband alongside its two phone packages.

Yourcalls.net claims its broadband packages offer speeds of up to 24Mb, but as most broadband packages, the speeds you'll receive are likely be slower than the 'up to' speed advertised as many factors, such as how far you live from your local telephone exchange and the wiring in your home, can affect speeds.

In addition, Yourcalls.net gives you a 10GB download allowance each month. This can be upgraded to 25GB or 50GB for an additional cost each month.

Broadband from Yourcalls.net is only available alongside a home phone package and is subject to line rental.

How do I switch to Yourcalls.net home phone?

Switching to Yourcalls.net is quick and easy - simply contact the company when you have chosen the package you want and it will walk you through the necessary steps.

If you already have an active phone line there will be no interruption to your service and you should be able to keep the phone number you currently have.

Because the company operates an equipment-free service all the work is carried out at your local telephone exchange, so a technician won't need to visit your house, and Yourcalls.net will inform your existing home phone provider that it will be billing you for your line rental, line services and calls in the future.

If you don't have an active phone line, or if you are currently a Virgin Media (www.VirginMedia.com) customer, you may need to have a new phone line installed or an old one reactivated. In this case, you will need to arrange for a BT engineer to come to your property.

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