Formerly known as First Utility, Shell Energy is best known as an energy supplier, but it also offers broadband packages, too.
Shell Energy has a broad range of plans designed to suit all needs and budgets and, it claims, at prices that won’t break the bank. Keen to know more? We’ll give you the inside line on what Shell Energy offers and how it stacks up as a broadband provider.
Shell Energy broadband packages
Shell Energy offers three versions of broadband, within which there are different speeds available.
- Standard - Shell Energy’s Standard broadband offering encompasses three packages: Fast Broadband, which offers ADSL speeds of 11Mbps, fine for email and web browsing; Superfast Fibre, with speeds up to 38Mbps; and Superfast Fibre Plus, topping out at 67Mbps. The latter pair use fibre cables to reach your nearest street cabinet, before completing the journey to your home via traditional copper phone wires.
- Ultrafast - Shell has two deals under this name: Ultrafast, with speeds up to 145Mbps, and Ultrafast Fibre Plus, up to 290Mbps. Such speeds usually require fibre to the premises (FTTP) tech, known also as full fibre, which brings fibre cables into the home. However, Ultrafast uses G.Tech smarts, which makes use of a special device in the street cabinet to take speeds to another level. These packages are ideal for big households with lots of people gaming, streaming video and working at the same time. Use our postcode checker to see if you can get G.Tech where you live.
- Full Fibre - using FTTP tech, Shell’s Full Fibre plans come in a choice of 100Mbps, 200Mbps, 300Mbps, 500Mbps or 900Mbps speeds. Each one takes advantage of the latest broadband tech, meaning rock solid connections built for fully connected smart homes and products such as games consoles, smart TVs, tablets, phones and anything that can get online. You’ll need FTTP installed in your area in order to get these deals.
Full Fibre and Superfast packages come with Shell Energy’s latest WiFi 6 router. All deals come with unlimited broadband, meaning no download limits.
Those on Universal Credit and other benefits may be able to take advantage of Shell Energy’s Essential Broadband plan.
Shell Energy phone packages
Much like its broadband, Shell Energy phone plans are simple and straightforward. As standard, everyone has pay as you go calls - you’ll pay a set rate per minute depending on whether you call landline or mobile.
If you’re a bit chattier, you can choose to add any of these call plans onto your broadband package.
- Evening and Weekend Calls Package - inclusive calls from 7pm to 7am Monday to Friday, and all day Saturday and Sunday.
- Anytime Calls Package - exactly as the name implies, inclusive calls any time of day, to landlines in the UK and standard UK mobiles.
- Anytime Plus Package - as above, but with unlimited calls to landlines in 54 international destinations.
- International Calls Package - Unlimited calls to landlines in 54 international destinations, discounted calls to mobiles in those destinations and a 50% discount on calls to mobiles and landlines to other international destinations
Rewards and discounts
Shell Energy broadband customers will get some great perks, including offers on fuel and a number of other discounts on Shell GO+. If you’re a Shell Energy customer, you can get rewards including a 3% discount on petrol, with a limit of 60 litres of fuel per month.
To get these benefits, customers need to download the Shell+ rewards scheme app. After that, you’ll be given a bar code to scan at the till every time you purchase petrol that will give you 3% off every purchase.
What’s good about Shell Energy broadband?
- Affordable prices
- Unlimited downloads
- Wide range of speeds
- G.Fast plans for those who don’t have Full Fibre where they live
- Exclusive discounts for energy customers
What’s bad about Shell Energy broadband?
- Fibre optic broadband not available everywhere
- Not the cheapest option for non-energy customers
- No TV packages available
- Phone plans cost extra
Our latest Shell Energy broadband deals
*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.