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Vodafone Broadband

Why choose Vodafone?

  • Totally Unlimited broadband usage
  • Ultra-smart Vodafone Broadband App
  • Home phone line included
  • Fibre minimum speed guarantee - or money off until its fixed

Vodafone:Superfast 1 (average 35Mb)

£21.00 p/m for 18 months
Free setup costs, 18 month contract

Unlimited Usage
  • Ultimate speed guarantee - 25Mbps or money off!
  • Unlimited broadband usage
  • 6 months free anti-virus software

Vodafone broadband: Everything you need to know

Vodafone is best known as the second largest mobile network in the world… but now it's expanded into the world of home broadband in the UK as well. But are its packages as good as its mobile plans?

What it offers is simple, affordable fibre optic broadband and home phone packages, with just a few extras to make it fantastic. It's also one of the few providers out there to offer a speed promise - if your downloads aren't fast enough, you'll get money off your bill.

What can I get from Vodafone broadband?

Vodafone broadband is available in two flavours:

  • Superfast 1 - fibre broadband with average 35Mb download speed, and a guaranteed minimum speed of 25Mb
  • Superfast 2 - fibre broadband with average 63Mb download speed, and a guaranteed minimum speed of 55Mb

Broadband packages require Vodafone line rental, so you'll need that included too. But it comes with some nice features, like voicemail, and caller display, with the option to add others such as inclusive evening and weekend calls, or anytime calls for an additional charge.

Apart from their download speeds, both packages are basically the same. They include unlimited downloads, so you can browse and stream as much as you want without worrying about a usage cap; they have some internet security in the form of a six-month subscription to F-Secure SAFE; and they have parental controls that you can activate, to block sites you don't want the kids to access.

They also all include a Vodafone Broadband router - an incredibly smart gadget. It puts your home Wi-Fi completely in your hands, with additional controls through the Vodafone Connect app that you can download to your smartphone or tablet. Its features include:

  • Boost, which prioritises one device for a couple of hours - ideal when you're downloading a big file on your laptop, or streaming a HD film on the TV
  • Guest network, so you can allow visitors to use the internet without giving them full network access
  • Family Time, that disconnects selected devices at 'bedtime'

What's good about Vodafone broadband?

  • Packages are affordable, simple, and straightforward
  • Fibre optic broadband is superfast, with average speeds of 35Mb and 63Mb
  • Ultimate Speed Guarantee means money off your bill if your download speeds dip too low
  • Unlimited downloads on all packages, so you can browse and stream as much as you want
  • Deals, discounts, and introductory offers available for existing Vodafone mobile customers
  • Option to save on line rental by paying a year upfront
  • Vodafone Broadband router which has some smart tech

What's bad about Vodafone broadband?

  • Not very wide availability - not everyone can get fibre in their area
  • Because it keeps things simple, there are very few choices of packages
  • No broadband-only or landline-only options - can only get a package that has both
  • Very few extras - there's no cloud storage or email addresses like you'd get with broadband from BT, Virgin Media, or Sky, for instance


  1. How do I switch broadband provider?

    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

    The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

    For more info, see our guide: How to switch broadband

  2. Can I keep my email address if I change provider?
    This depends entirely on who your current provider is. If your email address is from BT, Sky, TalkTalk, Virgin Media, or Plusnet, you'll still have access to your emails at least temporarily - but we'd suggest changing over to a free service like Gmail or Outlook so you don't need to worry about losing all your emails just for switching broadband. See our guide for more info.
  3. Can I keep my phone number if I switch provider?

    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you may need to get a new one.

    For everything you need to know, see our guide: Can I keep my phone number?

  4. Why can’t I get fibre optic broadband?
    Superfast fibre optic broadband is slowly making its way across the UK as part of a nationwide roll-out part sponsored by the government. Currently, around 90% of the country has access. You can use our postcode checker to see whether fibre optic broadband’s reached your area yet. That's the most likely reason why it's not available to you, but it could also be due to living in a rural area, in an awkwardly-placed property, or just too far away from a street cabinet.
  5. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. The only exception is when you're switching to or from Virgin Media, in which case you'll have to call and cancel. While switching times vary depending on the type of package, it shouldn’t usually take more than 10 working days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.