So you've gone for Plusnet broadband, and you've got a pretty new Hub Zero to get to grips with. Let's take a look at it.
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How to get a new phone line installed
Getting a new phone line put in your home isn't complicated - it just requires time and probably a bit of cash. Here's how you go about getting one…
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How to use your own router
When you sign up for a broadband package with a new provider, they chuck in a router so you can get online, often free of charge - but not…
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Unravelling broadband speeds: The role of contention ratio
A lot of things can affect how fast your broadband is - like the wiring in your home, what kind of router you have, or what’s available in your…
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Superfast broadband: What is it and how do I get it?
There’s nowt more annoying than sluggish internet that crawls along super-slowly, right? Luckily, you needn’t be stuck with a stagnant connection forever - superfast broadband exists. Keep reading and…
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All about cable TV
There are lots of ways to get your telly in the UK - we’ve got satellite dishes, internet-based TV, and the good old TV aerials. And then there’s cable…
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Pay-as-you-go broadband - what can I get?
Several years ago, you could use the internet on a pay-as-you-go (PAYG) basis - paying by the megabyte for what you use. But these days, that’s been abandoned in…
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FTTP vs FTTC broadband
Let’s be honest, picking the right fibre optic broadband package can be daunting, and the jargon you'll hear along the way can make the experience a whole lot more…
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How to watch TV online: a complete guide
Can’t get to a TV set? Maybe your TV has developed a fault? Or perhaps someone else is already using the living room set? No fear: here’s how to…
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What broadband speed do I need?
Get broadband that’s too slow and you’re in for a frustrating time. But you don’t want to overpay for a speed you don’t really require either. Read on and…
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Common broadband switching problems and how to solve them
Switching broadband is a wonderfully easy process - but every now and then, something or other goes awry. Luckily, most switching problems are simple enough to resolve.
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How to monitor your internet usage
We use an awful lot of data on our home broadband, and it can be difficult to track. Emails, video streaming, and using apps all use up data and…
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How do I cancel my broadband contract early?
Sooner or later, most people will switch to a better broadband deal. But what exactly can you do if 'sooner' is the pressing factor? Will you have to pay…
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Broadband deals for the elderly
Getting online can help make life easier for older people in many ways. Want to get broadband in your home, or set it up for a parent? And are…
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Broadband and moving home in 2025
Moving house sometime in the future? We’ve got all the information you need on how to transfer your broadband to your new home.
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Boost your internet and Wi-Fi: Top tips for faster broadband
People often think slow internet must be down to their broadband provider. But computer settings, ageing wireless hardware or an old PC can all have an impact. Here are…
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Can I get fibre optic broadband in my area?
When you want broadband faster than a cheetah in a Ferrari, it’s got to be fibre. But can your home get it?
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How to get broadband without line rental
If you want broadband without a phone line, there are several ways to get it, but be warned - it might not actually work out cheaper…
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Freeview vs Freesat vs YouView
At first glance, Freeview, Freesat and YouView are very similar. They all offer dozens of free-to-air TV channels and catch-up services without a subscription fee. But there are, in…
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Your broadband consumer rights
It’s important to know what your rights are when it comes to your broadband service. Especially if you’re unhappy with your provider. Here we unpack the legalese in your…
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