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Virgin Mobile plans explained

Virgin Media doesn’t just do broadband, home phone, and TV packages. It’s a quad-play provider, which means it offers mobile deals along with all of those as well.

Virgin Mobile plans are available to everyone, but if you've also got Virgin Media broadband, home phone, or TV in your home you might be able to get your hands on a discount or some tasty extras.

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What can I get from Virgin Mobile?

Whatever you're looking for, you can probably get it from Virgin Mobile.

Virgin Mobile contract plans

There's a decent selection of handsets, including a big range of iPhones, Samsung Galaxies, Sony Xperias, and plenty more. Almost all are offered on two-year contract plans, and some are available to buy outright at a good price with a pay-as-you-go SIM.

On a phone contract, you can either get a standard one or opt for a Freestyle Contract. This splits your monthly bill up into the cost of the phone and the cost of your tariff - meaning that once you've paid the full cost of your handset, your bill will dramatically reduce. It also means you can upgrade early by paying off your phone cost or change up your monthly allowance whenever you want. Be careful, though - since it involves a loan, it works a little differently from a standard contract and could harm your credit rating.

See Virgin Mobile contract plans

Virgin Mobile SIM-only deals

If you've already got a handset, SIM-only deals are available from Virgin Mobile too. They're all on 12-month contracts, but operate on a 'freestyle' basis, meaning you can upgrade, downgrade, or switch around your allowance at any point. And they're not bad value either.

Both SIM-only and handset contracts come in the same choice of tariffs, with allowances that range from 500MB of data for a light user up to 100GB for the bona fide smartphone addict. Those who take broadband from the provider also get access to a truly unlimited data option.

See Virgin Mobile SIM-only deals

Pay-as-you-go SIMs are available from Virgin Mobile as well, if you don't use your phone much.

Whatever kind of deal you go for, you'll be able to download Virgin Media's WiFi Buddy app to your smartphone. When you're out and about, this'll automatically connect you to Wi-Fi hotspots around the country - so you won't have to deal with those annoying splash pages and sign-ins.

You'll also get free WhatsApp and Facebook Messenger usage - anything you send or receive on these apps won't come out of your data allowance. That's useful, especially considering that any data in your monthly allowance that you don't use will roll over to the next month.

Virgin Mobile bundles

Because Virgin Mobile is part of telecoms giant Virgin Media, you may get a few benefits if you're already a customer. For a start, you're able to bundle your new Virgin Mobile plan with a broadband, home phone and TV package so you've only got one bill to deal with each month.

Depending what deals Virgin Mobile is running at a given time, you may also get extra discounts or the chance to upgrade to exclusive existing customer deals - like unlimited calls.

Virgin Mobile coverage

Because it uses EE's network, the biggest in the UK, Virgin Mobile's coverage reaches over 99% of the UK population. Its plans include 4G data too, of which EE has the country's widest network - so you can access mobile internet in wide swathes of the UK, with over 80% coverage.

For more information, see our guide to mobile coverage.

What's good about Virgin Mobile?

  • Wide range of tariffs on all its plans
  • Contracts available for some of the most popular current phones
  • Freestyle Contracts available too, to separate your handset cost from your tariff
  • Uses EE, so you'll get excellent coverage
  • 4G connectivity widely available, 3G even more so
  • WhatsApp and Messenger usage doesn't come out of your allowance
  • One-month data rollover lets you use your unused data the next month
  • All customers can download the WiFi Buddy app for connecting to Wi-Fi hotspots
  • Can bundle your mobile bill with your Virgin Media broadband, phone, and/or TV

What's bad about Virgin Mobile?

  • Range of handsets available is still a bit limited
  • While it offers good value, it's not the cheapest provider
  • Not many perks or extras available compared with some networks
  • Unlimited plans are only available to broadband customers

See our complete review of Virgin Mobile for more info.


  1. How do I check network coverage?

    All networks have a coverage checker on their websites, so check there as your first port of call. These give a good indication of whether you will get a signal in different parts of the country. It’s worth noting that these offer a simplified view of coverage and aren't necessarily 100% accurate, but they give you a good indication all the same.

    See our guide to mobile coverage for more info

  2. If I switch, can I keep my mobile number?

    Yes you can. All you have to do is ask your old network for your Porting Authorisation Code (PAC) before your contract is up. Then give the PAC - likely a nine-digit number - to your new provider and you’ll usually be able to use your old number within a working day.

    For more info, see our guide: Can I keep my mobile number?

  3. How do I switch mobile contracts?

    First, pick a new mobile contract by comparing different packages on our site, and click through to sign up to one that looks good.

    Then, simply contact your current provider to cancel, and switch to the new contract. Providers should walk you through the process when you sign up.

    Compare mobile deals here

  4. Can I use my mobile phone abroad?

    It is possible to use your phone abroad, but before you can do so you may have to activate roaming with your network operator. Different countries incur different charges, but your operator should send you a message about roaming prices upon your arrival. And remember, unlike at home, you may be charged for receiving calls as well as making them.

    If you're travelling within the EU, you can use your usual monthly allowance at no extra cost - whatever network you're with.

    See our guide to using your phone abroad for more info.