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  • Virgin Media network map

    Can I get Virgin Media in my area?

    I’m thinking of getting Virgin Media broadband and TV, but apparently it isn’t available everywhere. How do I find out if I can get it for my house? More »

  • Ask our expert logo

    What's the cheapest way to get Sky Sports?

    I want to watch the football, but I'm on a bit of a budget - what's the cheapest way to get Sky Sports? Which provider sells it at the… More »

  • Sky loyalty scheme icon

    What is the Sky VIP loyalty scheme and is it any good?

    I got a thing saying that Sky has a new loyalty scheme. I think it looks pretty good, but what exactly can I get, how do I get it,… More »

  • Wireless light router

    How do I make my router more secure?

    Virgin Media told me I need to change my router password due to security concerns. Is there anything else I need to do - or can do - to… More »

  • Samsung Galaxy A5 2017

    How many ‘cores’ does a smartphone need?

    What does it mean when smartphone companies boast about multiple ‘cores’ in a mobile phone? And do I really need eight of them? More »

  • Man texting from a pool holiday

    Can I use my Three mobile abroad?

    I have a contract with Three and I’m about to go on holiday. Can I use my phone while I’m there? How much will it cost me? More »

  • Using a smartphone at a festival

    What's the best festival phone?

    I’m going to Glastonbury, but I don’t want to take my iPhone 7 - I’d be worried about it getting broken or nicked. What’s the best ‘festival phone’ to… More »

  • Boost internet speed icon

    Can I use 4G for home internet?

    If you have 4G, you're probably pretty impressed with the internet you get on your mobile. 4G's faster and more widely available than ever, and sometimes, in some cases,… More »

  • Boxing gloves

    How can I watch the McGregor vs Khabib fight?

    I’ve been looking forward to the McGregor vs Khabib fight for weeks, but I don’t know how to watch it. Can you tell me what channel it is… More »

  • Contract and phone

    How do I find out when my mobile contract ends?

    Last year I signed a mobile contract with EE but can’t remember exactly when the contract started, and when it ends. How do I find out? And will I… More »

  • Ask our expert icon

    What is LLU broadband

    I read that some providers have 'LLU broadband'. What does that mean? Is it better or worse than ADSL? More »

  • Ask our expert icon

    I'm moving outside Virgin Media's cable area - help!

    I will be moving from St Ives in Cambridgeshire to Chepstow. I am currently six months into a phone and broadband contract with Virgin Media. My current contract includes… More »

  • Piracy skull screen

    Are torrent downloads legal in the UK?

    My teenage son downloads music, movies and games using a 'torrent' program. Could he be breaking the law? I've read horror stories about parents being forced to pay huge… More »

  • Samsung logo

    Samsung Galaxy Note 9: should you believe the hype?

    There’s been plenty of excitement surrounding the new Galaxy Note 9 over the last few weeks. But as its release date draws nearer, what new features does it… More »

  • BT Sport vs Sky TV icon

    Can I get BT Sport on Sky?

    I’m already with Sky and watch a lot of football on Sky Sports. My friend says I should add on BT Sport next season starts because they have some… More »

  • Annoyed woman with phone

    How do I free up storage space on my phone?

    I keep getting the dreaded “your phone storage is full” message on my smartphone whenever I try and take pictures or download something new. What can I do to… More »

  • Why is broadband in rural areas more expensive icon

    Why is broadband more expensive in rural areas?

    I was trying to change broadband and found that it costs [REDACTED] - loads more in my area than the rest of the country. What the [REDACTED] - how’s… More »

  • Ask our expert icon

    Can I keep my old email address when I switch broadband provider?

    I’m currently with BT broadband and was given a BT email address when I signed up. However, I am now planning to switch internet provider. Would switching mean I lose… More »

  • Woman on a train

    Can I get Wi-Fi on the train?

    I have a five-hour train journey this week, and I’d like to keep occupied by doing some work - but can I use the internet on the train? More »

  • TalkTalk logo

    What is TalkTalk’s phone number?

    Hi there. What’s TalkTalk’s telephone number? I’ve found several on their website, but I’m not sure which one I should call… More »