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I want to watch the World Cup. How can I watch it online and on TV?
I hear Amazon will be showing Premier League football from 2019. What’s it all about?
I see that broadband packages now advertise 'average speeds'. What does this mean - is my internet slower than it used to be?
How do I watch the Champions League final at home? Do I need to sign up to Sky Sports or BT Sport?
The last time I bought broadband, I got a package with free broadband - I just had to pay line rental. Do any providers still do this? Is there any way to get the internet for free? Thanks in advance.
I read that Virgin Media has a new TiVo box out. Is it worth getting, and if so how do I go about doing that? Thanks for your help!
I want to change my broadband to something a bit cheaper, but I don’t want to have to change my phone number. So my question is… can I keep my phone number if I switch broadband providers? Thanks!
I’m moving house and my landline provider said I can’t keep my current phone number. I am fuming. I’ve moved before and been able to take my phone number with me. Is there any way at all I can keep it?
I just moved to a flat right in the centre of my city, and just found out that I can’t get fibre optic broadband. What’s up with that? The rest of the city has fibre!
I’m thinking about switching to fibre optic broadband, but I don’t really understand it all. How does fibre work? And should I get it?
How can I stop my kids from seeing inappropriate websites? Can I block the websites on their computers, but keep them unblocked on mine?
My broadband provider lets me pay for a whole year’s worth of line rental upfront, right now. Should I go for it? Is this a good deal?
I want to watch the football, but I'm on a bit of a budget - what's the cheapest way to get Sky Sports? Which provider sells it at the lowest price?
I’m already with Sky and watch a lot of football on Sky Sports. My friend says I should add on BT Sport next season starts because they have some of the biggest games, but how do I actually do that? Any help would be appreciated.
I often watch football at the pub - but would it actually be cheaper to watch it at home? I thought BT Sport and Sky Sports were expensive, but I've noticed it's also quite expensive to buy pints in the pub… what do you think?
What's VOXI? Should I get a plan with them? It says you have to be a certain age to sign up - is that true?
TalkTalk just called me and said that TalkTalk mobile is shutting down. Then they offered me a deal on O2 instead. Is this legit? Should I say yes to the O2 deal?
I got a Steam Link for Christmas, but it’s a bit juttery and keeps losing connection. I’m relying on Wi-Fi since my computer is too far away to use an ethernet cable, which I think is causing problems. What can I do?
My wireless broadband is really slow. I've reset my router and tried a few other things, but none of them have worked. How can I make my Wi-Fi faster? Thanks for your help!
My family got a new 4K-ready TV for Christmas. How do I find 4K stuff to watch on it? Are there any 4K channels or apps we can get?
I want to watch Jeremy Clarkson and the old Top Gear lads (from when it was good) on their new show. I know it’s an Amazon thing, but how much is it, and what do I have to do to get it?
I need a SIM plan with unlimited internet, so I can use my iPad on long journeys. I know Three do unlimited phone plans, so can I get one and use it in my tablet? If not, where can I get an unlimited data-only SIM plan?
Want something that’s as easy to use as a smartphone, but has a screen the size of a laptop? Sounds like you need a tablet.
Hi broadbandchoices! The new broadband prices make more sense, and I’m glad line rental isn’t hidden any more. But are there any other hidden costs with broadband that I should look out for?
Someone told me that if I want to keep my web history private, I need to use a VPN. What’s a VPN, and how do I get one?
I just moved to a charming village in the Derbyshire countryside, and broadband here is so slow! Apparently it’s the same in most rural areas - is this true? Why is my broadband so bad?
Dear broadbandchoices, I’m looking for a new broadband connection, but I almost never use my home phone. Can I get broadband without a phone line?
I have a choice of broadband providers where I live, but I'm not sure which to go with. Can you please explain the difference between Virgin Media's cable and the fibre optic broadband from BT and Sky? Thanks!
I have TalkTalk TV and I want to get BT Sport. I can't see a way to add BT Sport on though. Is it actually possible to get BT Sport with TalkTalk and, if so, how do I sign up for it?
If I get Sky, can I watch it on the PlayStation? I reckon that might be a cheap way to watch TV in more than one room - but how does it actually work?
What about Vodafone - they’re offering fibre optic broadband without line rental, no?
Which broadband provider has the best upload speeds? I'm trying to choose a package and most providers only seem to mention download speeds!
I just saw Apple's new iPhones. What's the difference between the iPhone 8 and the iPhone X? Is one of them better than the other? Which one should I get?
I heard there’s a new version of Android out - what’s it like, and when can I download it on my phone?
I got a thing saying that Sky has a new loyalty scheme. I think it looks pretty good, but what exactly can I get, how do I get it, and is it worth sticking with them for it?
I’m thinking of getting Virgin Media broadband and TV, but apparently it isn’t available everywhere. How do I find out if I can get it for my house?
I’m excited about the upcoming Mayweather vs McGregor match, but can’t find out how to watch it. So I’m asking you directly - what channel will the fight be on and how much will it cost me? It’s going to be expensive isn’t it?
What does it mean when smartphone companies boast about multiple ‘cores’ in a mobile phone? And do I really need eight of them?
I read in the paper that Sky Sports will work different soon, with loads of new channels. What exactly are these new channels, how do I get them, and will I have to pay more than I do now?
How do I watch the new season of Game of Thrones? I NEED to find out what happens before the internet spoils it for me!
Virgin Media told me I need to change my router password due to security concerns. Is there anything else I need to do - or can do - to make my router and Wi-Fi more secure? Any advice would be appreciated.
How can I watch Wimbledon on TV this year? Is it on the BBC as usual? Which channels can I watch it on, and will it be in HD - and can I watch the qualifiers too?
I have a contract with Three and I’m about to go on holiday. Can I use my phone while I’m there? How much will it cost me?
EE just told me that I can use my phone abroad without worrying about roaming charges? Is this really true? Where can I go - are there still hidden charges to worry about? If you could clarify this, I’d really appreciate it.
I’m going to Glastonbury, but I don’t want to take my iPhone 7 - I’d be worried about it getting broken or nicked. What’s the best ‘festival phone’ to take instead?
BT has told me my broadband is painfully slow because I live a long way from the exchange. I can’t seem to find out where my telephone exchange is to see if that’s true. If the max speed I can get is around 0.5Mb, should I just go for a free package like Sky offers? It seems silly for me to pay for internet speeds that I can’t actually get.
I read that some providers have 'LLU broadband'. What does that mean? Is it better or worse than ADSL?
My teenage son downloads music, movies and games using a 'torrent' program. Could he be breaking the law? I've read horror stories about parents being forced to pay huge fines for their children's copyright infringement online...
I will be moving from St Ives in Cambridgeshire to Chepstow. I am currently six months into a phone and broadband contract with Virgin Media. My current contract includes 100Mb broadband, but they are unable to provide this service in Chepstow and I want to cancel my contract. Will I have to pay a cancellation fee even though they can’t provide the service I signed up to?
I have a five-hour train journey this week, and I’d like to keep occupied by doing some work - but can I use the internet on the train?
If you have 4G, you're probably pretty impressed with the internet you get on your mobile. 4G's faster and more widely available than ever, and sometimes, in some cases, you can get a faster connection through your smartphone than through home internet. So it would make sense to forsake your home broadband altogether and just use 4G, right?
I’m currently with BT broadband and was given a BT email address when I signed up. However, I am now planning to switch internet provider. Would switching mean I lose my original BT email address? Or can I keep it? Any advice would be appreciated...
Hello there. What’s TalkTalk’s telephone number? I’ve found several on it's website, but I’m not sure which one I should call. Thanks for your help!
I just found out that Twin Peaks is back on this month! So excited but what do I need to do to watch it? Am I going to have to pay - if so, what’s the cheapest way to get it?
I was trying to change broadband and found that it costs [REDACTED] - loads more in my area than the rest of the country. What the [REDACTED] - how’s that [REDACTED] fair?
I keep getting the dreaded “your phone storage is full” message on my smartphone whenever I try and take pictures or download something new. What can I do to free up some space?
I heard that BT is cutting phone bills by £5 a month. Does that apply to everyone? When will my bill go down?
I just found out BT is raising its prices and going to start charging for BT Sport. I thought it was free for TV customers - what if I don’t want to pay?
Is the new iPhone anything special?
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