EE Broadband

Why choose EE Broadband?

  • Award winning broadband
  • Inclusive router
  • Easy to switch
  • Great value broadband and calls deals

EE: Unlimited Broadband

£21.50 p/m for 18 months
Free setup costs, 18 month contract

£50 EE Reward Card
  • Get a £50 EE reward card
  • Totally unlimited broadband
  • Offer ends 28th February

Is EE broadband any good?

EE (www.ee.co.uk) is known for its super quick and wide-reaching 4G, but it delivers speedy broadband right into our home too - at prices that won’t break the bank. Read on to find out what it’s got to offer.

What can I get from EE broadband?

Broadband and line rental

There are three broadband packages available from EE, each with a different download speed:

  • Broadband - Up to 17Mb download speed. A standard ADSL connection fast enough for browsing and watching EE TV.
  • Fibre Broadband - Up to 38Mb. Superfast fibre optic broadband that lets you stream video, download files quickly, and connect lots of devices at once.
  • Fibre Plus Broadband - Up to 76Mb. Ideal for a large household, full of people who want to use the web.

All packages come with unlimited downloads, so you can browse and stream as much as you want without hitting a usage cap, and an router. That's an EE Bright Box with ADSL, or a more powerful EE Smart Hub with fibre packages. You’ll also get a year’s free trial of Norton Online Security to keep up to 10 devices safe.

You’ll also get EE line rental included too, which you can upgrade to a proper home phone package. Here your options are:

  • Line rental only - The standard line rental from EE, with pay-as-you-use calls at standard rates.
  • Anytime calls to landlines - Adds anytime calls to UK landlines.
  • Anytime calls to landlines and mobiles - Adds anytime calls to UK landlines, and 1500 minutes to UK mobiles.
  • Anytime UK and international calls - Adds anytime calls to UK landlines, 1500 minutes to UK mobiles, anytime calls to landlines in 50 select countries, and a discount to landlines in the rest of the world.

All include a few calling features, such as voicemail. You can add Call Plus too, which adds even more - such as call divert, three-way calling, and anonymous call rejection.

Whatever broadband and landline options you choose, a few extras are thrown in as well. There’s the chance to win tickets to events at Wembley Stadium - and access to fast 4G while you’re there - and up to £50 to help with early termination fees from your current provider if you’re switching.

If you've got a pay-monthly EE plan on your mobile too, taking out broadband will get you an extra 5GB on your data allowance each month - now that's what we call a bonus.

Broadband customers can also get EE TV included too. With an EE TV box on your telly, you’ll get 70 free channels - 13 of which are HD - and you can pause, rewind, and record up to 600 hours. It’s also got apps for a bunch of on demand services, including BBC iPlayer, Demand 5, NOW TV, YouTube, and Wuaki.tv.

Mobile

EE offers a huge range of mobile services. There are SIM-only deals, pay as you go plans, data-only SIMs for tablets, and of course a broad selection of handsets to choose from - including some of the latest flagships like iPhones and Samsung Galaxies. 4G plans from EE are particularly useful, given that the network is known for its fast speeds and wide coverage.

Plus, if you get broadband from EE, the provider will give you an extra 5GB of data on your mobile plan too.

Read more about EE mobile

What’s good about EE broadband?

  • Prices are affordable, with line rental some of the best value around
  • Superfast fibre optic available with up to 76Mb download speeds
  • Lots of home phone options, including inclusive anytime calls and cheap international rates
  • EE TV lets you pause, rewind, and record live TV, and watch it from various devices
  • Extra 5GB monthly mobile data when you take out broadband
  • Unlimited downloads on all broadband packages
  • EE Bright Box or Smart Hub router included - two good pieces of tech
  • Internet security included in the form of a one-year Norton trial

What’s bad about EE broadband?

  • Fibre optic broadband has limited availability - use our postcode checker to see if you can get it in your area
  • No broadband-only or landline-only packages - broadband-with-landline is the only thing available
  • EE TV is limited, with no extra channels outside of the standard Freeview
  • Even faster broadband available from other providers, such as Virgin Media
  • Basic line rental doesn't include any calls
  • Since EE manages web traffic, your connection may slow at peak times

See our full EE broadband review for more.

Providers like EE

Take a look at our guides to other broadband, home phone, and TV services as well, and compare all your options:

Frequently Asked Questions

  1. How do I switch broadband provider?

    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

    The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

    For more info, see our guide: How to switch broadband

  2. Will I lose my connection if I switch?

    No. You can continue using your current service to the day your new provider activates your connection.

    With some providers, the only downtime you may experience is a couple of hours on the day the switch actually happens. However, you should be able to plan ahead if you provider has an order-tracking system.

  3. Do I need fibre optic broadband?

    Fibre optic broadband is much faster and much more reliable than broadband through the phone line, but it’s not essential for everyone. If you just want to browse the web, check email, Facebook, Twitter etc, you’ll be fine with standard broadband through the phone line.

    However, if you stream a lot of video, download music, films and games, and other such activities, you will likely find a fibre connection hugely beneficial.

    It’s also a boon for large households, especially ones with lots of gadgets like smartphones, tablets, and computers connected up most of the time. The more people using a connection, the slower it will be, so if you have a big family where lots of people want to connect to the web at the same time, for example, a fibre connection will ensure everyone can get a good experience.

  4. What is traffic management?

    Traffic management - also known as traffic shaping - is a technique used by broadband providers to prioritise, ration and even restrict how networks and connections are used by customers like you. This is done to ensure a smooth-running service, even when a lot of are people using the internet at the same time.

    Think of broadband as a motorway. When the ‘motorway’ gets congested, traffic management is like a priority lane that keeps certain types of traffic moving. The kind of traffic that’s prioritised differs from provider to provider, but in general things like streaming video content - watching EastEnders on BBC iPlayer, for example - are given right of way to keep it from buffering or cutting out.

    Traffic that doesn’t necessarily need to get anywhere quickly, like downloading movies and music, is usually kept to the regular lanes during peak times - rush hour if you will - as is light traffic like emails, which can get to its destination without needing a lot of space on the road, kind of like a motorbike.

    These days, most major broadband providers do not practise traffic management. Still, always check out your chosen provider's policy before taking out a plan with them, just in case it'll affect you.

    Read more about traffic management

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