Is EE broadband any good?
EE (www.ee.co.uk) is known for its super speedy and wide-reaching 4G, but it delivers speedy broadband right into our home too - at prices that won’t break the bank. Read on to find out what it’s got to offer.
What can I get from EE broadband?
Broadband and line rental
There are three broadband packages available from EE, each with a different download speed:
- Standard - Up to 17Mb download speed. A standard ADSL connection fast enough for browsing and watching EE TV.
- Fibre - Up to 38Mb. Superfast fibre optic broadband that lets you stream video, download files quickly, and connect lots of devices at once.
- Fibre Plus - Up to 76Mb. Ideal for a large household, full of people who want to use the web.
All packages come with unlimited downloads, so you can browse and stream as much as you want without hitting a usage cap, and an EE Bright Box router. You’ll also get a year’s free trial of Norton Online Security to keep your devices safe.
You’ll also get EE line rental included too, which you can upgrade to a proper home phone package. Here your options are:
- Weekend calls only - The standard line rental from EE, which comes with inclusive weekend calls to UK landlines.
- Anytime and Mobile calls - Adds anytime calls to UK landlines, 1500 minutes to UK mobiles, and inclusive calls to landlines in 40 other countries.
- International Extra - Adds 500 minutes to landlines in 42 countries.
All include a few calling features, such as voicemail.
Whatever broadband and landline options you choose, a few extras are thrown in as well. There’s the chance to win tickets to events at Wembley Stadium - and access to fast 4G while you’re there - and up to £100 to help with early termination fees from your current provider if you’re switching.
Broadband customers can also get EE TV included too. With an EE TV box on your telly, you’ll get 70 free channels - 13 of which are HD - and you can pause, rewind, and record up to 600 hours. It’s also got apps for a bunch of on demand services, including BBC iPlayer, Demand 5, NOW TV, YouTube, and Wuaki.tv.
EE offers a huge range of mobile services. There are SIM-only deals, pay as you go plans, data-only SIMs for tablets, and of course a broad selection of handsets to choose from - including some of the latest flagships like the iPhone 6s or LG G4. 4G plans from EE are particularly useful, given that the network is known for its fast speeds and wide coverage.
Plus, if you get broadband from EE, the provider will give you an extra 5GB of data on your mobile plan too.
What’s good about EE broadband?
- Prices are affordable, with line rental some of the best value around
- Superfast fibre optic available with up to 76Mb download speeds
- Weekend calls to UK landlines included as standard
- EE TV lets you pause, rewind, and record live TV, and watch it from various devices
- Extras are included, like prize draws for events at Wembley Stadium
- Unlimited downloads on all broadband packages
- Internet security included in the form of a one-year Norton trial
What’s bad about EE broadband?
- Fibre optic broadband has limited availability - use our postcode checker to see if you can get it in your area
- No broadband-only or landline-only packages - broadband-with-landline is the only thing available
- Weaker customer service than some providers
- EE TV is limited, with no extra channels outside of the standard Freeview
- Even faster broadband available from other providers, such as Virgin Media and Hyperoptic
- Since EE manages web traffic, your connection may slow at peak times