Post Office

Why choose Post Office?

  • Pay your bills in your local branch
  • Up to 5 email addresses for you and your family
  • Free security software - keeping your family safe online
  • Great value broadband and calls deals

Post Office:Unlimited Broadband + Calls

£20.00 p/m for 18 months
£7.00 setup costs, 18 month contract

Unlimited Broadband
  • Free UK support
  • Free weekend calls
  • Totally unlimited broadband

Post Office broadband - what can I get?

The Post Office is no longer just somewhere to mail your letters. Times have changed since the Penny Black was around, and the organisation now offers broadband and home phone packages at great value.

Its deals are simple and straightforward, with just a couple to choose from. Read on for a closer look at what our favourite delivery service has to offer.

What can I get from Post Office?

Broadband and home phone

There are two simple packages available from the Post Office:

  • HomePhone - Post Office’s imaginatively named line rental, which includes weekend calls to UK landlines.
  • HomePhone and Unlimited Broadband - Home phone and broadband with up to 17Mb download speeds and unlimited downloads. You can browse and download as much as you want, but if lots of people are connected at once - or if you’re doing a heavy task, like online gaming or streaming HD video - you may struggle to get reliable speeds.

Line rental on either package comes with inclusive weekend calls - though you can upgrade it to include anytime calls. There are also options to add mobile minutes, anytime international calls to 40 top countries, and calling features. Call barring, caller display, withhold number, and voicemail are included free of charge anyway, but others, such as call divert and voicemail plus, carry an extra monthly fee. You can also nominate 10 UK numbers as your ‘Loved Ones’ and get discounted calls whenever you phone them.

Post Office broadband comes with up to five free email addresses, and the HomePhone and Unlimited Broadband package even comes with Post Office SafeGuard. This includes firewall, anti-virus protection, and parental controls, to help keep your connection safe.

To find out what broadband and home phone packages you can get in your area, use our postcode checker and take a look at your options.

What’s good about Post Office?

  • Very affordable packages - among the cheapest available in the UK
  • Packages are simple and easy to understand
  • HomePhone and Broadband Premium package comes with Post Office SafeGuard, so your computer will be protected from malware
  • Options for cheaper calls to favourite numbers, mobiles, and international destinations
  • Fairly wide availability - but always use our postcode checker to see if it’s available where you are

What’s bad about Post Office?

  • There's no fibre optic broadband, so you won’t get download speeds above 17Mb
  • No broadband-only packages, only one that includes line rental too
  • Not as many calling features on home phone as some providers
  • Not really any extras, like the cloud storage or mobile apps offered by other providers such as Sky and TalkTalk
  • No TV

Switching to Post Office

  1. - 1 -Compare

    Enter your postcode to find Post Office deals in your area

  2. - 2 -Choose

    Pick a package that meets your needs and your budget

  3. - 3 -Sign Up

    Click through to Post Office and you can seal the deal in seconds

Check Post Office deals in your area now

Frequently Asked Questions

  1. How do I switch broadband provider?

    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

    The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

  2. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. The only exception is when you're switching to or from Virgin Media, in which case you'll have to call and cancel. While switching times vary depending on the type of package, it shouldn’t usually take more than 10 working days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.
  3. Will bundling save me money?

    The great thing about bundling your services i.e. getting two or more of your home communications services from the same provider, is that it can potentially make your life both easier AND cheaper. Certain bundles can mean savings of up to a few hundred pounds when compared with certain separate deals. Plus, you'll only have to deal with one supplier rather than getting two or three separate bills each month, and even worse, having to contact several different call centres if you have problems with your services.

    However, think carefully before you bundle. If you don’t plan on using one of the services then unless having it is cheaper than not, it’s not worth getting.

  4. Can I keep my phone number?
    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you'll likely need to get a new one.