Best John Lewis broadband deals

Why choose John Lewis Broadband?

  • Unlimited broadband and phone packages
  • 24/7 freephone UK customer support
  • Free router and free delivery on every package
  • No activation charges or usage caps

John Lewis: Unlimited Broadband & Evening and Weekend Calls

£19.00 per month 12 month contract
John Lewis £40 E-Giftcard - See John Lewis website for T&C's
John Lewis Broadband logo
  • John Lewis £40 E-Giftcard - See John Lewis website for T&C's
  • Average speed* 10Mbps
  • Offer ends

Today's best deals

Fibre Broadband & Evening and Weekend Calls

New customers only

Online exclusive Unlimited Broadband & Anytime Calls

New customers only Offer Ends 04/08/2020

Fibre Extra Broadband & Evening and Weekend Calls

New customers only

Fibre Broadband & Anytime Calls

New customers only

Fibre Extra Broadband & Anytime Calls

New customers only

*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.

Fibre/cable services at your postcode are subject to availability. You can confirm availability on the provider's website.

Providers may increase charges. You should have the right to exit your contract without penalty if this happens.

Is John Lewis Broadband any good?

John Lewis broadband logo

John Lewis offers basic, straightforward broadband and home phone packages at competitive prices - no matter where in the UK you live.

Indeed, John Lewis broadband gives you simple options that won’t send your head in a spin, but it does throw a couple of extras thrown in to sweeten the deal.

Our latest John Lewis broadband deals

New customers only Offer ends 04/08/2020
New customers only Offer ends 04/08/2020

*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.

What can I get from John Lewis Broadband?

John Lewis offers broadband and home phone with a few options to pick and choose from.

Your broadband options are:

All include unlimited downloads and a free email address. You’ll also get BullGuard - basic PC security that gives your computer a firewall, spam filter, antivirus software, and so on.

Bear in mind that John Lewis Broadband manages web traffic. That means you’ll always have a stable connection, and things like VoIP and gaming are prioritised, but you may see slower speeds for certain tasks at peak times. Read more about web traffic management.

Once you’ve picked your broadband, choose a call plan to go with it:

  • Evening and Weekend - the standard line rental choice included in a John Lewis package, which gives you inclusive calls to UK landlines at evenings and weekends
  • Anytime - includes anytime calls to UK landlines
  • Anytime and International - includes anytime UK calls, along with 300 monthly minutes to 35 international destinations
  • Mobile bolt-on - add this to an Anytime or Anytime and International package, and you’ll get inclusive anytime calls to mobile numbers too

‘Evening’ counts as 7pm-7am, and all those inclusive calls can only last 60 minutes - so remember so hang up when you reach the 59 minute mark and call back again.

International gives you calls to 35 top destinations worldwide, which includes the likes of Australia, Ireland, France, the USA, and, for some reason, Christmas Island.

All packages include some basic calling features (voicemail, caller display, and 1471) with the option to add more for an extra fee - including anonymous call reject, call waiting, call divert, and so on. You can even pick a few to bundle together and save a bit of dosh.

What’s good about John Lewis Broadband?

  • Straightforward packages that won’t confuse you with too many options
  • Line rental is excellent value, and cheaper than most other home phone providers
  • Same price everywhere in the UK - no increased prices for super-rural areas
  • Wide availability
  • Superfast fibre optic broadband is available
  • Unlimited downloads included as standard
  • Evening and weekend calls included as standard too
  • Basic security included, in the form of BullGuard for your PC
  • Good reputation for customer service

What’s bad about John Lewis Broadband?

  • Choices are limited compared with some providers
  • Not the fastest broadband around - Virgin Media offers faster speeds, for example
  • Only available as a broadband and phone combo - can’t get either of them just on their own
  • Manages web traffic, so your speeds may slow for some tasks
  • Not quite as cheap as some providers - TalkTalk or Plusnet, for instance, may offer better value
  • Missing a lot of inclusives that other providers offer, such as Wi-Fi hotspot access and cloud storage

Other providers like John Lewis

Want to compare your options? Have a look at our guides to other broadband and phone services, some of which also offer TV bundles:

Compare broadband, TV & landline deals